Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11165 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 11,165 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft Suite is Sweet

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Microsoft suite for many years. I find the programs rather easy to use and meets the needs I have for writing, displays, spreadsheets and email. I am glad for this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft family

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy install and fast upload. Great for family use.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Software

    Rated 4 out of 5 stars

    Nice for multiple people.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that this was included with product we ordered from Best Buy. That we can use the excel, word, etc with up to six people. This works for our office just fine. Only wish they could included adobe with this package. It's convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great! Love the access from anywhere

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very familiar with Office 365. I've used it with my current job and then some. The only reason I decided to purchase my own copy is because I'm leaving my old job for a new one. I think it's very useful if you have multiple users or machines (like I do) and you don't want to pay for multiple installs. Google Docs, and iWorks, but I've always been a fan of Office. The 1TB of Storage is nice as well. Again, I only recommend purchasing this if you are a heavy Office User and need it on multiple machines and for multiple people. It is $99 each year.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Family college needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, alsome value, if u need more than 1 cooy buy this package instead

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new system, so happy to have everything upgraded

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is perfect for our family. It has Word, PowerPoint and other software that we use daily. Great for our needs and easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 2 out of 5 stars

    NOT FOR DRAGON NATURALLY SPEAKING USERS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially rejected the notion of a continuing-pay for use model, but with two laptops and a desktop to keep current, I reconsidered when I recently replaced one of the laptops. Installation was curiously easy and I quickly learned that ease of installation is related to the product’s most glaring shortcoming! The applications do not become 100% resident on the target devices. Instead, some sort of hybrid local/cloud/background is employed. It is this non-localized application residence that renders Office 365 largely incompatible with Nuance’s Dragon Naturally Speaking! Neither company is particularly forthcoming about this glaring shortcoming. Each conveniently points a finger at the other, while neither bothers of offer a reasonably visible and/or accessible compatibility warning ― not one that a customer is likely to see prior to purchase anyway. So… If you are a fan/user of Nuance’s Dragon Naturally Speaking, know that Dragon will NOT FUNTION with Microsoft Office 365 applications as you expect them to and certainly NOT in the way that Dragon users have become accustomed. Dragon dictation CANNOT be input directly into (for example) a Word document. The ONLY means of input is the multi-step process of (1) dictating first to the simple text Dragon dictation Pad, (2) selecting the desired text from the pad, (3) cutting or copying the selected text from the Pad and (4) pasting the text to your Word document. Even Google’s free office suite does a better job than this! It too requires use of the Dragon Pad, but the with the Google app, the Dragon Pad is called up when dictating begins and moving the Dragon Pad text to the document is accomplished more easily with the Dragon Pad Transfer command. So… While this wholly unexpected and unacceptable compatibly issue lingers, at least I get to keep paying each and every year for the privilege of, Microsoft Office 365. Apart from that, Office 365 functions like Microsoft Office. I have the sense that this issue will catch up with and perhaps haunt Microsoft and/or Nuance (Dragon), but a lot of money will have changed hands by then and a lot of users will feel frustrated at best, and duped at worst. CAUTION DRAGON NATURALLY SPEAKING USERS ― THINK TWICE ABOUT OFFICE 365!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Family

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to use this on 5 different devices without an additional charge. Don't have to pay for it monthly, its a yearly payment. Easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    MicrosoftOffice

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to have a program we can share among our family!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Mister

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EVERYTHING we need to get the task done right at our fingertips.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    365 for the family!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    office 365 convenience for the whole family - on the pc or in the cloud, it just works...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    User friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a senior citizen and not to tech savvy, I was wonderfully surprised on how easy I was able to purchase, receive and install the Microsoft programs onto my wife’s laptop as well as my own.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Microsoft Office

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed on multiple devices with no issues. Programs included in bundle are very useful.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Just simply amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is fantastic! The deal along with the laptop was phenomenal. Bought laptop and 365 for family for my 15 years old daughter. She hasn't stopped saying thank you daddy and been a month. Best Buy had made thus dad the Best Guy!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Microsoft Software

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a purchase that fit my needs. People should try the product

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    My Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Family is great, I thought it was going to be less useful, but once you start using these products it is extremely useful and very friendly to the novice computer person

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review for Microsoft - 365 Family (Up to 6 People)

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Family is a comprehensive subscription service designed to cater to households with up to six individuals. It offers a suite of productivity tools, ample cloud storage, and advanced security features, making it a valuable asset for families seeking to streamline their digital lives.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 4 out of 5 stars

    Still The Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 365 has all the apps you know (Word, Excel, PowerPoint, and best of all OneNote) and allows you to install them on 5 different machines. The subscription also includes 1TB of OneDrive cloud storage, and since the OneDrive integration introduced in Windows 8 this puts Office 365 Home over the top. If you need the best suite of productivity apps and tons of cloud storage you really can't go wrong here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Deep Dive into Microsoft 365 Family

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Family is a robust suite of productivity tools designed to enhance collaboration, streamline workflows, and empower individuals and families to achieve more. With a range of applications tailored for various needs, Microsoft 365 Family offers unparalleled versatility and efficiency. One of the standout features of Microsoft 365 Family is its intuitive user interface across all applications. Whether you're using Word for document editing, Excel for data analysis, or Outlook for email management, the interface remains consistent, making it easy to navigate for users of all skill levels. The seamless integration between different applications further enhances usability, allowing for smooth transitions between tasks and minimizing learning curves. Microsoft 365 Family includes a comprehensive suite of productivity tools that cater to diverse needs. Word, Excel, PowerPoint, and OneNote serve as the foundation for document creation, data analysis, presentation design, and note-taking, respectively. These applications are packed with features ranging from advanced formatting options to powerful collaboration tools, enabling users to create professional-quality content with ease. In today's interconnected world, collaboration and communication are essential for success. Microsoft 365 Family excels in this aspect by offering tools such as Teams, SharePoint, and Outlook that facilitate seamless collaboration and communication among team members. Whether you're working on a group project, scheduling meetings, or sharing files, these tools ensure that everyone stays on the same page, regardless of their location. With Microsoft 365 Family, users benefit from cloud storage through OneDrive, allowing them to access their files from anywhere and on any device. This feature not only enhances flexibility but also ensures data security through robust encryption and multi-factor authentication. Moreover, regular updates and patches from Microsoft further bolster security, keeping users' data safe from potential threats. Considering the breadth of features and benefits offered, Microsoft 365 Family provides exceptional value for money. With a single subscription, users gain access to a comprehensive suite of productivity tools, cloud storage, and collaboration features, eliminating the need for multiple subscriptions or standalone software purchases. Furthermore, the option to install the suite on multiple devices for up to six users under a single subscription enhances its cost-effectiveness for families. In conclusion, Microsoft 365 Family stands out as a top-tier productivity solution that caters to the diverse needs of individuals and families. With its user-friendly interface, extensive range of productivity tools, seamless collaboration features, robust security measures, and excellent value for money, Microsoft 365 Family earns a well-deserved five-star rating. Whether you're a student, professional, or parent, Microsoft 365 Family empowers you to achieve more, both personally and professionally.

    I would recommend this to a friend
Sponsored