Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 11137 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 11,137 reviews
  • Rated 5 out of 5 stars

    Microsoft Family

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to use this on 5 different devices without an additional charge. Don't have to pay for it monthly, its a yearly payment. Easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended Office Software for aii

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Family is an annual subscription software product that includes ACCESS (Database), EXCEL (Spreadsheet), OneNote (Notes), OUTLOOK (email), PowerPoint (Presentation). PUBLISHER (Brochures), and WORD (Text software). These are premium office applications that are extremely popular in the business world. I have been using these apps for more than two decades. I have used other software on WINDOWS computers, but they were slightly buggy. With your purchase you get 1 TB of cloud storage (OneDrive) per user. The Family version allows you to have up to 6 users on 5 devices. I found OneDrive to be slightly confusing, even after several years of using it. I believe Microsoft needs to simplify it for home users. I highly recommend this excellent product to all.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the first time and the best product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    D'Rock

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased MS product,then realized that I had renewed previous MS subscription. Best Buy refused my attempt to return the product stating there's no return policy. I gave it to my son as a gift for his new computer I purchased from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Recomended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent bestbuy product. Very complete and gives all options to get the best of Ms

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Software

    Rated 5 out of 5 stars

    Office 365

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good software for the family. Used office for many years and like new new subscription modle.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    User friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a senior citizen and not to tech savvy, I was wonderfully surprised on how easy I was able to purchase, receive and install the Microsoft programs onto my wife’s laptop as well as my own.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. We just got it home and started using them

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use and a great deal for all my staff to use!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    My Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Family is great, I thought it was going to be less useful, but once you start using these products it is extremely useful and very friendly to the novice computer person

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Just simply amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is fantastic! The deal along with the laptop was phenomenal. Bought laptop and 365 for family for my 15 years old daughter. She hasn't stopped saying thank you daddy and been a month. Best Buy had made thus dad the Best Guy!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Review for Microsoft office

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Happy with the new upgrade. Good experience so far.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use, Performance

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I really like this antivirus software , it is a much better product than I had anticipated !! It has not interfered with my computers software and is easy to install and use , hopefully I will not have any problem down the line , but as it stands now I really like the 365

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    MS 365 Family

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good product for small or medium organizations

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best Investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best decision and investment of making this purchase as a writer and more. It works great and I have to discover the other features. I highly recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Software

    Rated 4 out of 5 stars

    Nice for multiple people.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that this was included with product we ordered from Best Buy. That we can use the excel, word, etc with up to six people. This works for our office just fine. Only wish they could included adobe with this package. It's convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use, Software

    Rated 5 out of 5 stars

    Excellent upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install an very happy that I can install on my other devices. Very glad that I will always have most current version of the MS programs.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    The best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always use this product for years. The best, no compliants

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Wins

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new computer is an excellent one to do the work we need to do to keep up with out financial and business work. Thank you Best Buy for recommending it to us and the transferring our information from the old one to the new computer.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Get it!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a need not a want. Definitely worth the money

    I would recommend this to a friend