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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11144 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 11,144 reviews
  • Rated 4 out of 5 stars

    Can’t do without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outlook and Excel rule my life and my three Macs. If only the Contacts and Calendars would sync like Outlook email. I have to use iCloud and Google to help me with those components.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Comes with cheap cloud storage too!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why I persevered with outright purchases and upgrades to MS Office for so long. Subscription takes care of everything and is reasonably priced, even if you just use Word and Excel. This version gives you 1TB of cloud storage for each user in the family. That's an awful lot of Docs and spreadsheets that you don't have cluttering up local disk space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for file sharing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for being able to work onfiles on my home desktop and then on my ipad.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Great for all devices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always on the go and love that I can put Office on all of my devices (iPhone, iPad, laptop and Desktop). No complaints besides having to pay the monthly subscription fee after the year is complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dontleavehomewithoutit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 seems to be the answer to this technopeasant's dreams. Pay an annual fee and they keep updating it. I had to search on line to find some Word programming but that was easy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just finding my way around and getting used to all the features. so far working and easy to use. Student in house excited to finally be able to do documents without converting from another format

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 3 out of 5 stars

    Like Office products - don't like subscriptions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer Office over the competition. In my opinion, it is far better than Open Office. As an example, I push PowerPoint to the limits. For me, the Open Office version crashes all the time. I have lost and had to redo hours of work. Not so with PowerPoint. Plus, I'm just comfortable with the apps. I use them at work, so why not at home? But being forced into a subscription is a huge negative. I prefer to buy once, install on my and my daughter's PCs, and use the same version for years. That's not so easy anymore. The licensing had become overly complicated and costly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ease of use of this product is perfect! Setup a MS account and then scratch off the back to reveal the license key and then type it in to download and that's it!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    if i purchased this it was not intentional

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have office 365 already so i'm going to double check and make sure i didn't also pay for microsoft 365 family

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, was emailed to me quickly. I love that I’m able to share it with my family or on several of my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Business owner

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful software Easy to download Easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the entire family. I recommend it for everyone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have product especially when going back to the workforce and can use these applications on to go or on your computer.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Family is supporting you in teh workforce.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Excellent Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 provides the latest versions of the software along with automatic updates so you are always working with the most current features. I am very pleased with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Option for home user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always likes the MS Office suite of products. The student version wasn't enough for my needs. This product gives me the features I am accustomed to use from the office at home. Recommend the product.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a great family purchase for this year, we are taking advantage of this product 100%

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Family 365 is a good deal and works well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family 365 works well once you get it loaded up on all your family devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Family Package

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is much better and friendly for users like me. My whole family shares one product. Its a family package

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    family 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great able to put on up to 6 items laptop ..tablet ...phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program. I bought it for our new computers and even put it on my tablet. Very easy to use

    I would recommend this to a friend