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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11180 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 11,180 reviews
  • Rated 5 out of 5 stars

    Administrative Assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was satisfied with the laptops I purchased and the service I received.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product for the Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product for the value and covers the whole family. It was easy to download and setup on the laptops and computers.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for your review. We're glad to hear that you are liking the value of Microsoft 365 Family.

      Best,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Microsoft 365! I prefer this google any day!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for file sharing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for being able to work onfiles on my home desktop and then on my ipad.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a great family purchase for this year, we are taking advantage of this product 100%

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use and share

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easy to use and set up as well as share with the whole family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The family package that I always love to go for has made my experience and that of my family members awesomely gratifying. Across all my devices, I can confidently make use of the different softwares from power-point to excel, word and many more. It's indeed a smart choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I procrastinated about making this purchase but I'm so glad that I finally did. It's made my work so much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a program to open files and print. Does everything I need. My 9 YOA even uses the program to do homework on. Simple to install even for people that are not computer smart.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program. I bought it for our new computers and even put it on my tablet. Very easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A necessity for most devices.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can support my family with only one purchase. Has all the basic tools. Outlook, Excel, and Word. I use it on various device like MacBook, IPhone and a Dell laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    SO COOL TO HAVE! AND ON ALL MY DEVICES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how microsoft finally made something I can use and on multiple devices without having to buy it every-time there is a new version and on all my devices. Talk about convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    easy too use if you know power point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I could no longer get Microsoft 2010. My grand children have been using power point 2010 in school. They are able to use the 2013 power point without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love yhe package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my purchase but thought I getting coverter.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    frustrated

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having a very difficult time downloading to my wife's Ipad2; not sure why and no one has been able to help me. This should not be that difficult

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This store is always clean, professional, and helpful ! My boyfriend and I love working with kareef ! He really knows everything in the store. It's not one thing we didn't ask about, he didn't know about the product. This is the only Best Buy we will come to ! And my boyfriend have sent his friends and family there, and they love the store and good deals. And of course, they love Kareef too ! Thanks guys, keep up the good work. We will be back if we need other tv, or laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Bit the bullet and bought Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't a huge fan of software as a service for the primary reason that I could normally get 3-5 years out of a single evolution of office. However, the flexibility of being able to move between devices and have full office products on my phone and tablet made this worth a try. OneNote is good for staying organized also. Right now I'm enjoying, but we'll see next year when its time to renew at full price.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything I need. Decided to buy the pack that enabled me to protect other products that I own my I my iPad and other computers in our household works well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Necessary Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know if there's a need to review Microsoft office, because it is almost considered a necessity.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    microsoft

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product for the price and savings Thankyou

    I would recommend this to a friend