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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11180 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 11,180 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family and I are happy with this purchase. Helps handles multiple jobs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Download

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value thru Best Buy. Easy download, but a little in-intuitive how to link to multiple Microsoft account.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    office in the cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have the possibility to create and editing documents everywhere is great!. It works pretty well on tablets, mac’s, and windows 7.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great to have that online storage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from personal to home, & that allows me to now put it on up to 5 machines. I thought it might be a hassle to convert the license I had, but it was simple & I didn't lose any of the time I had left on the annual personal license! It's also nice to have up to 5TB of storage online now... I have 2 computers, & I can get to my files from either computer, since they remain sync'ed. Nice!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as part of a promotion. It is a great addition to my new laptop for work from home and virtual school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best place to buy Electronics is Best buy great service

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 4 out of 5 stars

    Best office suite for Windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LibreOffice is nice, but Microsoft Office is what students need to gain experience using because most medium to large businesses use MS Office. Office 365 Home is nice because it can be used on multiple computers, whether macOS and Windows. Of course the macOS install lacks some of the features of the Windows install, but for 90% of what most people will do with Office there really isn't an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Software

    Rated 5 out of 5 stars

    Solid Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant at first to go this route. I purchased this with a 2-in-1 that replaced my Dell Studio 17 laptop which had Office 2016. I had to get used to a few differences in the software applications but it didn't take long. I like the functionality and what each application does as well as the fact the software remains current with all of the updates. Very useful in my new job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    transition takes a little time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that this will be updated during the subscription period is great and all. however, the one drive thing is taking a little getting used to. the files do not upload instantly or even the same day sometimes Overall I am very happy with this product and am confident that the transition will be smooth eventually. I do not ask very much of it, just documents and spread sheets. I am really happy to be able to look forward to accessing all of this material from different locations and different devices without using team viewer or drop box

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Microsoft family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is quiet reasonable and the fact that I can share with family members it’s amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to share and download with my family.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download and you keep the system update for all the family.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very helpful

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With 3 kids in college this has been an invaluable tool for their school work. Worth it to renew every year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Computer monitor was just what I was hoping for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble, good clear image, fits perfectly on my desk, is easy to operate - I couldn't have wished for a better product. The service at the store was very helpful,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I can share with my daughter!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is great, and the family subscription lets me share it with my family members. easy setup as well!

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Good product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to get along without this software. Wish you can get multi-year license.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MICROSOFT OKAY, GET RIDE OF THE STUPID UPGRADES

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT REALLY HAPPY WITH THE UPGRADES TO THIS VERSION. IT WORKS FINE BUT THINGS ARE ALL OVER THE PLACE AND NOT WHERE THEY WERE BEFORE. YOU HAVE TO SEARCH FOR STUFF. UPGRADIG SOFTWARE DOES NOT MAKE IT BETTER; JUST MORE CONFUSING TO THE USER OF 40 PLUS YEARS. I HATE NEW VERSIONS BUT WE HAVE TO GET THEM OR THEY WON'T WORK ANYMORE ON OTHER LAPTOPS AND COMPUTERS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Suite thru BBY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and easy installation and family share.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really nice product, I didnt have any problem since I install It.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Love the new features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched Office 365 as I did not want to buy a product I would not be able to use, plus I t was able to install it on 3 of my devices, 2 laptops and 1 desk top. If I get a smart phone I can add that as well. I love that I have now tons of storage space and don't have to move a flash drive from one to the other or chance my External hard driving crashing again and losing all my documents. Thanks MS

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Its the Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it , its the best and I will recommend it to others as well

    I would recommend this to a friend