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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11144 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 11,144 reviews
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Love the new features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched Office 365 as I did not want to buy a product I would not be able to use, plus I t was able to install it on 3 of my devices, 2 laptops and 1 desk top. If I get a smart phone I can add that as well. I love that I have now tons of storage space and don't have to move a flash drive from one to the other or chance my External hard driving crashing again and losing all my documents. Thanks MS

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has everything we needed and works great. Sales department was very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much needed! Easy setup. This is a helpful and necessary pack for a family. Everyone is happy and productive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service best price No waiting on line

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It's a great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using the software and it's practicality for business as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tools

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tools for productivity! Shame most of my family doesn't use this stuff, but i got the family version in case one of them needs one.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft Office 365 Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to try our Microsoft Office 365. It's been great so far. This gives full access to Microsoft Word, PowerPoint and Excel as well as the other apps in the Office Suite. The 1TB One Drive Storage is also nice. The Family plan can be shared by 6 people, each getting 1TB of OneDrive cloud storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for your computer. Good for school or business use.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and worth the price. It’s up to 6 people and for multiple devices

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    365 is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only way to go, makes it easy to share devices and helps with service issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Office is the standard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The office product is the standard. It loaded up easily, allowed me to set up an account without issuE and has the functionality of Office. Not sure about having to renew it every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365, purchased from Best Buy, has become an essential tool for boosting productivity. The seamless integration of familiar applications, real-time collaboration features, and enhanced security make it a valuable investment for both personal and professional tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been getting this for the last 3 years. Love that i get updates and the one drive is fantastic. I can share files with my family and all devices.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    multiple software for several devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sales associate helped me understand the pro's and con's of the options to purchase this version of office and it's future change over to the follow-on version of windows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is a great addition to my Microsoft Surface and provides me with all the updates needed to stay current in today's ever changing tech world.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Software

    Rated 5 out of 5 stars

    Wow! I LOVE IT! Its All About MS Office 365 Home!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know what youre thinking. Paying ANNUAL SUBSCRIPTION for MS Office? Yea right! Dude. I know. I thought that too, but youre wrong. Let me ask you this. How often do you buy new phones? New PC? New Mac? New iPhones? New Shoes? Clothes? Every year? Yea, thats what I thought. Annual subscription at this super cheap price means you ALWAYS have the latest. No outdated software. ITS WORTH IT GUYS!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Price

    Rated 5 out of 5 stars

    Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything installed easily enough. Its a good value. Everything runs smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Office 365 worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this for my HP computer so wanted a copy for my new Macbook purchase. Well worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Bargain

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bargain for the amount of computers! Will purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Campa family review of 365 Family

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good family product with a world of features.

    I would recommend this to a friend