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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11218 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 11,218 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It's Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as expected, got what I expected with Office. Good if you still need it for more complex documents and functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and worth the price. It’s up to 6 people and for multiple devices

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy Microsoft 365 for my Daughter since her school is now online. The product works great no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is it to say good software can't go wrong great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an essential product for me, because I can use it at home for various tasks, I can share it with family members and I have also used it on my work computer. Very useful for personal projects (making greeting cards, invitations as examples) and professional projects (mainly using Word and Excell)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything you need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program has everything we need for Power Point, Word, Excel…so glad we got it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Trying new Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to try the new office on the computer I bought. Easy to install and works with a learning curve.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing! We're happy to hear you had an easy installation and are finding Microsoft 365 Family to be user friendly.

      Cheers,
      Kiernan
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great way to get Office for whole family

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great solution for multiple users for Office. It has everything needed for most situations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ken Wooley

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, just what I wanted. I looked at all the rest in this range and found this to fit my life style.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Very helpful in standardizing my software versions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must admit that, in the past, I've always purchased stand-alone versions of MS Office products for my family's computers. However, over time, the number of computers and therefore the various versions of MS Office have grown as I (and my children ... now adults) have replaced older computers, transitioned from desktops to laptops, and even migrated to and from Apple products. Still, throughout it all, we always used at least five copies of MS Office even though we sometimes struggled with some compatibility issues between the versions of software and had to remember to save files in formats compatible with older versions of the software. That said, I am pleased that we're all on the same version of MS Office now and although "renting" the software from year to year is taking me a little while to get used to, I'm beginning to think it was somewhat inevitable ... especially as Microsoft moves in that direction as a business model. As I see us continuing to be MS Office customers in the coming years, at least I don't have to worry about the various versions of software and which to upgrade and which to wait until I buy a new computer. All in all, I'm pleased with the transition and purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software for computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for my use to write papers, schedule my day, and for planning.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    It worked well.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked well. It allowed me to use it on all my computers.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Microsoft excel office

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is excellent ans works perfectly on my pc. It’s a family pack and fit in most office desktops and pc.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Chuggii,

      Thanks for the kind words! We're so glad you're a fan of Microsoft 365 Family and everything is running smoothly on your PC. We hope you continue to enjoy using it.

      Best,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    FAMILY Plan

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed it for the whole family, so couldn't live without it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for your computer. Good for school or business use.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    buy when it's on sale

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good deal when on sale. share with the whole family and use it on mobile devices too

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Perfect for the family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect buy when you need to equip the family PC's with Office without breaking the bank. Basically 5 licenses for the price of one.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Office

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was given as a Christmas gift. It’s a must to have for laptops and deskstops

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who can live without this package and a laptop computer? The price is reasonable and the software is a must have for any small business owner!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It's a great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using the software and it's practicality for business as well

    I would recommend this to a friend