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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11144 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 11,144 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine- just as expected. It's office. Would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lower price than other sellers in market. recommended .

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Microsoft 365 Family.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot finish any transaction without the Microsoft 365. Very dependable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr M

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 working good. Good investment for family to keep up with modern technology.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Good, but unnecessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My macbook pro came preinstalled with iWork so there was no need to spend the additional money on this. With that said, it's Office, so yeah, not too much to complain about.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Good for up to five

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since we bought a Surface Pro3 and a MacBook Air. This was the perfect item to get for downloading Office. Had a little difficulty at first, but we were able to figure it out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good value for Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office is just great. Family Office is just great and it is helpful for the new home schooling. Thanks

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Barb,

      We appreciate your review. We're glad to hear that Microsoft 365 Family is working great for homeschooling your kids.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Can’t go wrong

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with Microsoft has everything I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MicroSoft Office 365 is the best all around software that is absolutely amazing for a variety of projects and applications.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Rar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy process to purchase and download

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was exactly what we were looking for. Didn’t have to leave the house. Paid for it then downloaded it. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Loveissharingwithyourfamz

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family deals are steals. Great product whole family is up and running. Loving it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Outfitting the entire family with the tools they need is a major design perk of your new Microsoft 365 Family subscription. We're thrilled you've found it to host the features and functions you need most in your day-to-day, and are glad it was a good investment for you and yours. Thank you for taking a minute to share your story! We appreciate your insight.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product for computers.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to load to my computer. It was a great help to do reports, and makes my files work better.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good for work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent signed it up yet because i dont want to waste my time. But its good for work

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this with my laptop. Setting up was fairly simple. Haven’t really tested out all the perks and operations.

    I would recommend this to a friend
  • Cons mentioned:
    Outlook

    Rated 2 out of 5 stars

    Major Problem with Outlook with Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed with this software. I have used it for years but just bought a new computer and software and Outlook is not working with my AT&T email. The Geek Squad has worked on it twice and cannot get it to work. I also understand that they are having the same problem with Comcast/Infinity. This software has no value if you cannot correspond through email. Since this is a known problem it would seem to me that Microsoft could work things out. This is the first product that I have bought when support is not available for a vital part of the package. I would appreciate any updates that anyone has on this issue. The only bright part of this is I am a Best Buy Beta member I can still return the computer and software which I am considering.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very good and easier to follow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not had any problem to instal the program, the instruction are very clear and easy to follow, my husband and I work a lot with office and the new adjusted are great,

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    It's Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yay, Microsoft Office continues to be Office. This is a must have if you want to use Office, and want to keep it updated without buying a new version every year.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Miscrosoft software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend. Software is updated and meets standard for system.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this product to anyone who is interested

    I would recommend this to a friend