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Customer reviews

Rating 4.5 out of 5 stars with 11181 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 11,181 reviews
  • Rated 4 out of 5 stars

    Great tools

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tools for productivity! Shame most of my family doesn't use this stuff, but i got the family version in case one of them needs one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally got it this time… for real

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time I tried to buy this I brought the software programmer and I asked if it was the correct one and I was told yeah. 6months later I returned to the store. I was informed that I didn’t have Microsoft Word and I was confused.. so then I had to purchase the correct thing. Please make sure you buy the correct product. Asking the staff won’t prevent this and you will save money doing so.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The eternal version of MS Office. Hopefully it’s a better value than the non-subscription version.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for famiky

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome if you need to do math for school, really good for school work, I highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smooth and easy and fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use Microsoft 365 everyday any more and that is why I could not award all star compliments. I do want to thank Geek Squad and Best Buy for helping me with the purchase and installation. Not only do I live in the boonies, but I also do not get into town often during the pandemic. You people handled the purchase and installation on my laptop and tablet with ease. Many thanks and kudos to you! You people really are the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed being able to use the Microsoft product capabilities and the new ai provided. The employee from the store Mr. Jade. He went as far as showing me how to use the product in the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster secure easy installation guys it’s peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Package for Beginners, Help tools is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is the Economical way of purchasing - if you would like to have the works, like Excel, Power point, Outlook , One drive One Note plus Skype.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the purchase and super user friendly to set up on multiple devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Realy like my new cpmputer lack of cables is a real plus. Fast enough for me. I'm not a gamer. The keyboard sucks IMO. Trying to decide if I need tochange it. Having Edge tring to control everything is really annoying, Guess Best Buy doesn't have the economic clout to tell HP to fix it. I know its part of the internal workings but why can't it be buried and let better browers be used? Get with it Best Buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    Microsoft Office 365 Home is a great program

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office has been available in one form or another for many years. The last version continues its tradition as an invaluable tool for home, school, and business applications. It is unfortunate that the program has to be purchased on an annual basis. That was not the way it was originally marketed.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for your review. We're glad to hear that you are enjoying Office 365 Home. We'll pass along your feedback about the subscription.

      Have a great one,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. First time buying for my business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value Easy to follow and complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Publisher for so many different things. And Word is simply a necessity. I look forward to being able to have the latest edition of office now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easiest way to get genuine Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Within a few minutes, my family all had Office and some cloud storage up and running. Using it on multiple PCs (and being able to move licenses around) makes the recurring charges easier to swallow, though I wish there were more current persistently-licensed versions of Office.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is just what i needed and it is for me and my family with there devices

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Nice software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 Home, 1-year subscription, 5 PCs/Macs (Product Key Card) - Android|Mac|Windows|iOS allows you to load the software on up to 5 devices

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product for the whole family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not aware that an entire family can use this product. It is great for family project and school projects. It a real savings and for upgrades

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but worth it. Word is so much easier to use than some other things out there.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excited

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have the option to download. Easy to install and ready to use on my new desktop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    MS 365 Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As is too often the case, I do not find MS Office upgrades to add any appreciable value. All that is done is to make the look and feel enough different so that one needs to relearn functionality that one had down pat with previous versions. It is a royal PITA for no appreciable gain.

    No, I would not recommend this to a friend