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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11137 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 11,137 reviews
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Office download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this at the recommendation of one of the floor reps. Basically you download the program and renew each year if you want the updates. He recommended doing it this way because the newer version of Office may come out soon and it would be cheaper to upgrade at that point rather than pay full price for one version and for it to be outdated in a few years. So far it works just like Office should on our Mac. This is our first time using One Drive and it is a useful storage device as well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    MICROSOFT 365 Family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need for my new mini PC and with the family purchase will use on a couple other Laptops. So far I am pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the BEST place to shop with the best service and selection. Even if you do not buy something, it is a great place to see many new items

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value for a family who needs cloud storage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very underrated product. You can get 1tb of cloud storage for 6 ppl AND the latest office products. You can also have multiple installs. This helps me and my family so much. I don't need to worry about any of them losing their data anymore. This is the cheapest IMO compared to Google and Apple. I've been doing this for 3 years now, I hope the price doesn't change

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear you are finding so much value with Microsoft 365 Family.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simply the best Office product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have if you have several devices / family members. Easy to use and gives you all the updates you will need. Activate and you are off to the races.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    MS365

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work Great! Easy setup, no issues. I would purchase it again.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking forward to storing documents in the cloud. Great that software can be used on five devices. Easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft works for me!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Microsoft product for school use, what else do I need to say?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft office

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for mi family Very easy to use and the 1 tb of store very useful

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cloud option is easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For this product, it’s easy to use and the annual subscription. Don’t have to worry about it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably unlike other users, I approached this purchase from the point of view that I needed a cloud storage solution like dropbox or google drive. The price of this with 1TB one-drive is very competitive to dropbox and google drive. Then getting the latest versions of Office is a major bonus.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're so glad to hear that you are taking advantage of the 1TB of OneDrive cloud storage. It's one of our favorite features.

      Thanks for the review,

      Nelson
      Office Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    program's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It offers allot of programming for your office and for your writing tools along with creative mind for a good price i feel like but i still feel like they could be more descriptive on the product itself and how they all work before buying into it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Easy Installation Procedures

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased annual subscription installation which went flawless! Sent family install procedures via email. Very easy maintaining family licenses and devices. Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient and easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best and most convenient way to keep the whole family up to date with all the Microsoft Office we need for work and/or school. It's an excellent price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    App needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It benefits to have the plan because you can't really do anything without the apps. It makes life easier and less complicated .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Making this more Efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product for a small business. Was able to quickly download the product on each computer. Has everything we need included and more!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy installation, number of licenses and constant updates make this product well worth it's relatively low price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 for Family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always used Microsoft 365 & need it as well as love it. I use to buy once and did not have to renew each year. Now that we have to pay for annual renewals, I bought family one vs individual one with my new computer to accommodate others in my home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Software

    Rated 5 out of 5 stars

    Office for 5 people for a year, what a deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so great, the software automatically updates and when new versions of the software come out, you get them. No more being stuck on 2010 when 2013 comes out, etc.. Sure you are now on a subscription plan which has annual costs, but keeping everything up-to-date and running across 5 different PC's or laptops is so easy to manage t it is worth the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful thing for our family! Everything is running smoothly. Thank you Geek squad!

    I would recommend this to a friend