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Customer reviews

Rating 4.5 out of 5 stars with 11182 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 11,182 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price versus 106.99 I got it and shared it with my friends who are also in school.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    Needed the software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and installed, not realizing it is a yearly subscription. Will see how it goes.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MUCH NEEDED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GRAT PROGRAMS in this software suite. The kids need for school as well so pick it up.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that your kids are able to use Microsoft 365 Family to complete their school work.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Incredible Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third year on Office 365. I have found it incredibly useful since I do not have to pay a large sum upfront to use the amazing services included with the subscription. The multiple user setup allows me to put this on my home computer as well as my travel computer so I can always get work done when I am away from my desk.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office365 is installed on my 2 windows 10 laptops, works seamlessly on both. I am running windows 10 creator update 1907

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you need and a great value. We use it for business and personal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome product to have I use a fair amount of these products and it makes my job easier

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Covers all my devices operating needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like most people I have many devices and a family with opearting systems needs. It is nice to buy once for thoses needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office 365 review

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this for an year and is very very good and easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    What can I say, its Microsoft!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long time user of Microsoft's products. Installed on new Galaxy View 2 with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving our 365 Microsoft for the family its fast and wirks great

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked out great for us because of several computers needing these programs

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      When equipping your devices with the tools they need, you can do no better than to pair them with your new Microsoft 365 Family subscription. It truly includes all of the features and functionality you could need! We're happy to be a solution for you. Thank you for sharing your thoughts! We appreciate it, and are glad you are pleased with your purchase.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Microsoft Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use the microsoft 365 on numerous computers and it works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It's MS Office, What Can You Say?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The functionality of MS Office is difficult to question. I have never been a fan of MS however, it does work well and the expanded functionality of OneNote has finally made me a fan. I am not a fan of the Cloud, but even the cloud works well for the efficiency of this product. While I may never be a Microsoft fan, the product continues to dominate the field.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great price for family use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for family use. Geek Squad helped us to install on all laptops in family!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Family 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that i can utilize this product on my electronics and be linked.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The ability to use multiple devices is a huge perk of your new Microsoft 365 Family subscription! Whether it be its functionality, or simply the many features it hosts, we're thrilled you have found it to suit your needs. Thank you for sharing your experience with the community! We appreciate it, and are glad it was a good investment for you.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Installed Flawlessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched to Macbook and needed to use Office still. The install went without a hitch. Just wish Office contacts would sync with Apple Contacts easily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    code easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use the emailed code, need every year to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a easy to use software and I was able to put on several computers,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Staff info helpful; got just what we needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is exactly what we were looking for & we would not have 'found' it were it not for the information provided by 3 different employees (different times, and each shared the same information - consistency rare & greatly appreciated). Thank you (this was in November). However, post-Christmas, when we took the computer in to receive transfer from old computer, 'holiday temps' (we assume) were rudely indifferent, immature & self-interested. Gotta watch that as that is what created a blight on your name in the first place.

    I would recommend this to a friend