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Customer reviews

Rating 4.5 out of 5 stars with 11145 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 11,145 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software is doing what it was designed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    grand son

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my grandson who is 10 loves it Hoping he will get into IT CAREER WHEN HE BECOMES AN ADULT

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must have for any biz.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for any biz small or large. From spread sheets to email must have.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful program and has everything I need. The only downside is that's it's a yearly subscription. That is the reason for my rating.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It comes in handy when you need to some school work.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Steve,

      Your new Microsoft 365 Family subscription is perfect for taking on all kinds of work, including school projects. We're thrilled you are enjoying the multi-use functionality of your new setup! Thank you for taking a few minutes from your day to share your experience with the community. We appreciate your insight!

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    MS365 Meets and Exceeds my Expectations

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this MS365 for my daughter in-law for a Christmas present and she will love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One and lonely office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    office is the best of all for Excel, Word, Powerball Point. I use them since more than a decade and I will use it as long as I can

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    micsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving this program it is so easy for me to do all of my thing

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    LPR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS KNOWING I WILL ALWAYS HAVE THE MOST CURRENT EDITIONS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's office it does what it does. No need to complain or brag. Office just works. Like the storage you get works with my iPad and pc.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Microsoft products for years, Just one of those must haves

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We couldn't agree more that 365 Family is a must-have! Thanks for sticking with us!

      Best,

      Tom
      Microsoft Outreach Team Microsoft

  • Cons mentioned:
    Subscription

    Rated 3 out of 5 stars

    OK, but ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased an Office subscription through Apple to use the Office apps for document editing. Unfortunately, you can't use this card to extend an existing subscription unless it was purchased directly from Microsoft. I had to cancel my subscription through Apple and get a refund for the unused portion before I could use the card. I would purchase this only for an initial subscription or to extend an existing one purchased directly from MS.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect and I love it so thank you Best Buy !

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    MS 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this at work, now I have it on my home computers as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looking-out for the Customer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing MSO is a great convenience and obviously almost a must anymore seeing how it's commonly used product. I hate the annual subscription concept, but BestBuy did me right in offering it at a discounted rate with 18 month membership at the time of purchasing a new LapTop. Thanks BestBuy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Use and Maintain

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to Use and Maintain. Requires little or no effort from user to fully function.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Microsoft office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good investment if there is more than one computer in the home with multiple users

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been a fan of Microsoft products Recommend anyone working in office or school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office subscription.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need the Microsoft office for all of our computers. The membership is nice as it updates when needed instead of having to purchase latest product, however, probably more cost effective to have been able to buy the product once in awhile instead of an every year membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EASY!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy To install and download!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend