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Customer reviews

Rating 4.5 out of 5 stars with 11182 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 11,182 reviews
  • Rated 4 out of 5 stars

    Good to be kept currrent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice change to be kept current with all the updates to the many different members of this suite of software. Well worth the fee charged.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MS365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install and activation are simple. Nice to have multiple user installs

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad to have a subscription, because I had not updated my Microsoft office suite since 2007. It's 2015 now. I'm so glad to be up to date.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Great for working on multiple devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product for working and managing things over multiple devices. It is always getting updates so you have to watch that your settings don't get changed. Other than that, it is a good buy if you want to have all of your documents and stuff accessible to you at all times. You also get 1 TB of storage in One Drive instead of just 5 GB.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for my daughter to write her papers for school. This works great for what I need it for also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 Review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple easy to activate and manage on all of my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Like that I can lease it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find using this software is very easy to use. I like that if the software is upgraded I can use the upgrade to the next improvement each year.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Product Offer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Microsoft Office Suite for the price with extras

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    buy it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it a must have great for students its a must have.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had any issues since i purchased this product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty good, glad I got it. got the family deal, and put on two other devices

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you are enjoying the Microsoft 365 Family and that you are taking advantage of installing it across your devices.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    MR.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I AM A LOYAL BEST BUY CUSTOMER FROM LAST MORE THAN 20 YEARS. MANY TIMES I TRIED OTHER PLACES BUT WAS NEVER COMPLETELY SATISFIED FRO ONE OR THE OTHER REASONS BUT SHOPPING WITH BEST BUY IS THE BEST EXPERIENCE I HAVE. I ENJOY GOING TO BEST BUY EVERY THING IS BEST HERE. SERVICE, QUALITY AND ON TOP OF EVERYTHING SALES STAFF IS VERY COOPERATIVE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money, now everyone has additional storage when needed

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy this license it is for you and 5 computers/devices, and then you can allow 5 friends to have on 5 devices each for themselves—like 25 copies. So it’s a great value for one year! It is Word, Excel, PowerPoint, One Note, Outlook and Publisher...super deal!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review. We're glad to hear that you are loving the value of Office 365 and its ability to be shared among your devices shared with friends.

      Have a great day,

      Nelson
      Office Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the Programs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a fan of Microsoft office and I see they finally found a way to get more people to use it and make more money.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Worth it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had recently bought a new computer and didn't have Office I bought this item as well a laptop. Installing it first on the computer super easy no issues whats so ever. Then installed it on the new laptop no issues just logged into my account and presto! No issues, works amazing.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We appreciate your review. We're glad you had an easy installation. If you ever need help feel free to reach out to our Customer Support Team: https://aka.ms/AA4jrpj.

      Have a great day,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Family loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised, easy to use. Easy to send notifications to my family to set them up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Would buy it again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the simple steps, it was super easy to download and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and set up. everything was easy. Microsoft office 360 is a good fit

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect program for students, small business and everyday life. Pretty easy to use.

    I would recommend this to a friend