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Customer reviews

Rating 4.5 out of 5 stars with 11145 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 11,145 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for School or Office

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for business. Easy to use and perfect for school or office.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Sissy,

      Thanks for letting us know that you're having a great user experience for both school and work!

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Great Transaction!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i loved so much.. not only is it cheaper than the official website, it's also free shipping and include everything! (Y) by the way, it said in the package that it's for 5 computers and 5 tablets but didn't include the phone, but when i installed it in the 5 phones were included, so no worries about it. big thumps up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One Terabyte of OneDrive storage x6 users? I’m in!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally, Microsoft products worth paying for. I’ve long used Microsoft Word, Excel and PowerPoint for school and work, but never really found the reason to purchase a separate account for personal until they added the One Drive storage. I can now ditch DropBox and Google and store all my digital photos in the cloud. I’ve been storing our images on an external hard drive for the last several years that may not survive a fire or be outdated by advancing technology. If you have family members, have them pitch in as each of 6 users gets their own terabyte of OneDrive storage. Plus using Teams is a nice feature for chatting, video calls, and Remote Desktop control (if you have older parents who occasionally need tech support).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is a remarkable package, easy to install and use

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're happy to hear you've found your new Microsoft 365 Family subscription to host an easy installation process, and to offer all of the tools you and your family need most! We're proud of the package we've put together in your new suite, and couldn't be more excited you are enjoying the experience. Thank you for taking a few minutes to share your thoughts! We appreciate it, and are glad it was a good investment for you.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Outstanding value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The number of computers etc that you can put this on makes this an incredible value for the money and an asset for schooling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the family package for everyone to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the newest Microsoft Office software we all know and love with even more options.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to purchase, download and install on our families PC's and Laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This is serious software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only touched the surface of what this software can do. I'm slowly making good use of it. This does a lot!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome all in one bundle!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for new computers or if just getting Microsoft 364! Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came with the purchase. It's a great addition.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good and easy to install I like and works good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to install and run

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 365 is simple to use and has all the functions of the full suite and best of all it is cloud-based software application.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    theone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this one is the best deal ever offered to me I use it like I breath

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    For the whole family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It made sense to purchase the 1 year subscription for 5 devices with a kid off to college and the other two in high school

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    This product is great for a household of students.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great, we have multiple students and laptops in our home. Also there just not disk to keep up with either.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    outlook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for work and personal use. Functional and easy to set up

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Functionality and easy installation? We love to hear that you're satisfied. Thanks for sharing your feedback with us.

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy good for a family.. A lot of different ways to help you with your work

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Happy with my purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful works well for my family with enough users

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent for school work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a full time grad student, this is a must have for completing homework assignments and completing last minute things for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install. You just had to follow the directions.

    I would recommend this to a friend