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Customer reviews

Rating 4.5 out of 5 stars with 11182 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 11,182 reviews
  • Rated 2 out of 5 stars

    JUNK!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Program itself is a great program...........but.............trying to get your this Program to work with your previous e-mail address is anything but simple!!! It's a NIGHTMARE and Microsoft really needs to work on this because I was ready to demand my investment back from them because I could not get them (Microsoft) to accept my prior e-mail address as they kept telling me that it was already in use and I was like..........duhhhhhhhh no kidding you jerks!!!!! SERIOUSLY, MICROSOFT DOES NOT MAKE ANY OF THEIR SO-CALLED INSTRUCTION SIMPLE OR EASY TO UNDERSTAND AND WHAT'S WORSE IS THE FACT THAT YOU CANNOT.........AND I MEAN CANNOT GET IN TOUCH WITH ANYONE AT MICROSOFT TO HELP YOU SOLVE YOUR ISSUES!!!! VERY POOR CUSTOMER SERVICE!!!!!!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I hate that I have to pay this subscription every year, you can't beat the price for 5 computers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yupp

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolute amazing so darn good the best, it’s so good yup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have if you run a business easy to use templates

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft family 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy help was great. Microsoft products are impossible to determine how to properly implement across devices. Probably won’t be able to use effectively as i can’t reach a human. No phone numbers are aravilabor and emails are not responded to.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far since I have installed and I have liked it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent way to get Office on multiple computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended, if you use Office. This subscription allows you to install Office on multiple PC's, Macs....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great and I am able to install on laptops and computer

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Microsoft Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this product. I am thankful that I can use it on more than one device at no extra cost!

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Worked as described.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loaded overnight. Worked as described. Have not tried it on my other devices yet but will comment once I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    office 365 great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is great especially being able to utilize one drive and the 1 TB per user. Works great on phone also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a breeze with Mac. Love one drive and ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS for Life

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Family is the best! It just keeps getting better. Been using it all of my life.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft works great and easy to install. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my Mac book to use for school and I love office 365!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Really good product and love the programs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The improvements they have done to 365 and ease of learning is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Learning curve...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with any update, there is a learning curve, figuring out where everything I use is located, and how to get the scanner on my printer to communicate with my computer. Can't say it's 100%, yet.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Sharing is Caring

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for up to 6 users. Love the updates to Microsoft Office.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Word! I am happy I purchased the Word that can be shared with other devices, it has been a life saver.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Microsoft Office is a one stop shop for everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this program for years and am happy with the email package, calendar and Word. I like the fact that the software is renewable every year so you always have the current version and you have the option of installation on one computer or 5 devices for not much more expense.

    I would recommend this to a friend