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Customer reviews

Rating 4.5 out of 5 stars with 11182 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 11,182 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the perfect package for all my work and school needs!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to implement and use-shared by others in family

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and a must have for anyone that incorporates work into there computer or even school

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 4 out of 5 stars

    It’s different.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had the stand alone software. You do have to update each year.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great love that its compatible with multiple devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy use of this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use excel and word a lot. Planning on using power point in the future for presentation at the work place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Pennie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about buying into another prescription but after using Family 365 for a couple of months I'm hooked. All the features with Office and the peace of mind with the OneDrive backup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work perfect and do what need to do. Bought it for kkds school

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Familiar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be like the old full version. Will need to test to confirm.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy - as adverstised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy to download and install - perfect for the family

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you had an easy setup and that Microsoft 365 Family is perfect for your family.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started using it a month ago. So far, so good. Still a lot to learn, but very user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    365Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install for five laptops and easy to use. Recommend the easy updates at the end of every year.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and use a lot with all my devices (Macbook, Iphone and Ipad) and the suite is awesome!!!!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and bestbuy workers are wonderful to speak to! Great store and product

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great upgrade.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting use to the differences from the old one, but like it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hesitant at first

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Microsoft Office products both professionally and personally for several decades. I was not thrilled when I had to switch to 365 and begin paying an annual licensing fee. But... the installation was quick and the new version appears to support all of my old files.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Word document

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product for school and home use, no problem detected yet

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We're happy to know that you're enjoying 365 for home and schoolwork!

      Tom
      Microsoft Office Team Microsoft

  • Rated 4 out of 5 stars

    NOT the Professional Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a full office from BestBuy, including 3 professional grade computers, professional printer, and a server. I wanted Office and didn't realize that there is a complete difference between home and professional. I was unable to set up my work email properly (had to go through POP/IMAP) and it ended up costing me hours of re-setting up, driving around, and ordering online. My email was screwy for a full week, so do NOT use this version if you are using [email protected]

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for an excellent price and the install was easy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Will,

      We appreciate your review. We're glad to hear that you liked the price of Microsoft 365 Family.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Microsoft 365 Family (Up to 6 People) (12-Month Su

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good value i just am having trouble sharing it with others

    I would recommend this to a friend