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Customer reviews

Rating 4.5 out of 5 stars with 11145 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 11,145 reviews
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting used to Word changes but overall it's a fine program. As much as I've used it it's great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accessibility and convenience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy and convenient to purchase. The subscription makes the Office suite apps accessible without having to worry about having to potential reinstallations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid office automation software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Office for many years and am always pleased with its performance. I marked this version down a notch because the version of Outlook included with Office 365 is temperamental. It doesn't download email when it should, only when it wants to. The email gets to us eventually. It arrives in the smartphone and tablet immediately but on the laptop with 365 sometimes the same emails don't arrive until the following morning. I had not had that problem with Outlook 2010.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    very good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like it very much and I would recommend it to every student

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for the entire family. Every member considered it as a necessity to use everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very easy to install and use if you can use any of Microsoft products you can this one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software and easy to use works great on all computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a little expensive to have to pay for this every year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    MS Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Good value at Best Buy price. Easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, can use across several family laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great option for renewal

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The easiest option for international purchasers. Simple and fast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It's office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than having a few issues with loading the program, I have found it to be easier to use than the old system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease to work with can access files from the cloud. Five computers for one fee. Online help just great product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good for what it has

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given this product 5 stars but it was harder than it should have been to install. I put it on my business computer and that seem to take about 30 minutes to install and then was hard to find on the computer. (I'm not an everyday computer user). I attempted to install it on my boys school computer and ended up with a trojan virus from the site and that cost me another $150.00 to get fixed. the computher was one day old.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    share

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is just great, i can use it on 6 different computers

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Rafael,

      We appreciate your review. We're glad to hear that you enjoy having Microsoft 365 Family shared across all your devices.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice software package

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Includes everything you need for a work from home student.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Dependent on Microsoft Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, everything works well. I'm sure most are familiar with Microsoft applications like Excel, Word, Access, etc. Microsoft continually improves them. This year, like many others, I continue to use and enjoy their applications for both work and personal matters.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    365 office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that my Microsoft Office will always be up to date with this product

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent HP DESKTOP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent HP desktop which completely meets my needs

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good deal, and by getting the card, you save yourself from needing to give microsoft your credit card data.

    I would recommend this to a friend