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Customer reviews

Rating 4.5 out of 5 stars with 11182 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 11,182 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software and easy to use works great on all computers

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always useful for work productivity. Easy to install and share

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent product, but pricey and needs internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it 5 stars, but I just think it's so much money for just 1 year. Maybe it's cheap compared to other things, but when you are a family of 5 and all 3 kids are teenagers, it's just hard to budget in so much money each year for just Word and Excel (we don't use anything else of Office). Also, if you aren't connected to the internet, then all of a sudden certain features won't work and it makes it a little frustrating.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Best bang for the buck.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with this office product since it has all the features that you can ask for, along with an included Microsoft One Drive of 1TB which has recently been extended to unlimited cloud storage. Works fine on every device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great option for renewal

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The easiest option for international purchasers. Simple and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    windows convert

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first, I should Tell you I have been a mac person all my life. Then , this last computer had so many issues. so, I went windows; It was little getting use to but I love it. I'm still unsure about Microsoft money but i love working with it. inmost cases it is exactly like using a mac. I will never go back .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use. The family bundle was a great option for our family, with kids in college we saved money with this plan as it can be used for up to six computers.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had geek squad install. Quick service and will be Great to have one product for all our computers

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    MS Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Good value at Best Buy price. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything plus the kitchen sink

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, this covers the whole textbook and more! Value value value!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    6 licenses !

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Bought for the 6 family licenses. Only disappointment is that is seems it;s tied to the first Microsoft login. So the rest of the family has to log in under that login to use the product...ugh

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice software package

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Includes everything you need for a work from home student.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    share

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is just great, i can use it on 6 different computers

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Rafael,

      We appreciate your review. We're glad to hear that you enjoy having Microsoft 365 Family shared across all your devices.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this i can use it on all my devises.Tablets and phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to find the numbers to put in to get started, but after than it loaded very easy. Nice delivery system

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good valUe initially

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still not convinced by subscription office. But covers 5 phones, tablets & pc's so great startup value

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent HP DESKTOP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent HP desktop which completely meets my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best option if you want to have the latest updates especially if you can find people to split it with.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to be able to use Microsoft software on an Apple product. It is easy to install and use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, can use across several family laptops.

    I would recommend this to a friend