Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 11214 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 11,214 reviews
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Subscription

    Rated 3 out of 5 stars

    reliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not like the subscription requirement every year-- just to get updates. It is not for me, I suppose it is useful for families with multiple computers. This version has multiple licenses but updates every year are really not necessary. On the "up-side" the programs are reliable and easy to use just like the older version on my desktop! I gave it a 3- star only because of the subscription issue which is a personal issue not because of the way it works...If you want to use Office-- just pay for the single license version or evaluate your needs before purchasing the subscription/ license version.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice subscription

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fantastic, covers 6 users for a 12 month subscription. this is the way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the 365 family version

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this software and use it all the time. We have installed the software on another computer as well.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Microsoft 365 is a must have for me!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find that having my Microsoft 365 applications available on all my devices makes for smooth transitions. Sending and receiving last minute updates are just a click away. A must have! !

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. We just got it home and started using them

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use and a great deal for all my staff to use!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Review for Microsoft office

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Happy with the new upgrade. Good experience so far.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Software

    Rated 5 out of 5 stars

    Good for those who can pay

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for your buck. I subscribed to it when it was given free for trial period and you can stack up multiple times which essentially makes mine free for almost 1 year. 1 TB Storage of OneDrive is the best features of it. Sync perfectly and automatically uploaded all the photos and contents of your chosen to the cloud. Office softwares can be used seamlessly. Only downside is after trial period ends, the price it charges is not justified to me, less than $50 annual fees should be a sweet spot.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Best software for the best price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My staff appreciates having the same edition of Microsoft Office. It allows everyone to share all documents now that our edition is current. We were surprised and elated when we noticed we could also download Office onto 5 iPads. 10 editions of Office for a great price- what more is there to say!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    history of reliability

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always preferred this app. always had it in some version, both at work and home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exactly what I needed.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to update my computer. This was exactly what was needed! Easy installation and easy to use. Any other issues were on Microsoft's side. Sometimes they make it a nightmare to get rid of the older installations.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Convenient, Use-for-everything software

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft is a software I always use for school, work and crafting. I love that you can walkout with the Card/subscription from the store but if you lose it theres no need to panic since the “Longer than the wall of china-Keycode” is also emailed to you. Good i love technology!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐️⭐️⭐️⭐️⭐️ I had an excellent experience at Best Buy! The staff was knowledgeable, friendly, and went above and beyond to make sure I found exactly what I needed. The store was clean, well organized, and it was easy to locate the products I was looking for. I especially appreciated how quickly I was helped and how the team explained different options without being pushy. Great prices, great service, and I’ll definitely be coming back for my next purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smooth Experience & Great Value!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased Microsoft 365 from Best Buy and couldn’t be more pleased with how simple and seamless the entire process was. From checkout to activation, everything worked exactly as it should—no tech headaches, no fine print surprises. The digital delivery was fast, and I appreciated the clear instructions for setup. Within minutes, I was up and running with Word, Excel, Outlook, and all the tools I rely on daily. Best Buy made it easy to get exactly what I needed without any hassle. If you’re on the fence about where to grab your Microsoft 365 subscription, this is your sign—Best Buy’s the move. Great price, great service, zero regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    365

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is the best set of productivity apps for serious office work, seamlessly blending the power, speed, and security of desktop-based apps with the convenience of online and mobile platforms.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Accomplishing my life goals.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my Microsoft 365 family . I wanted to use the excellent for medical, doctors, personal and genealogy. Create our life history and story.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    MS 365 Family

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good product for small or medium organizations

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Tools for everyone.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the basic tools a family needs. Able to use it on multiple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    MICROSOFT 365 Family

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need for my new mini PC and with the family purchase will use on a couple other Laptops. So far I am pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office 2013

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides having the latest MS-Office in the market you will also receive 60 Skype minutes to call your friends and family outside US and its territories. The software is very user friendly and will provide you with 1TB on Skydrive were you can access all your files from whatever device you're using.

    I would recommend this to a friend