Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 11148 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 11,148 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Upgrade time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An upgrade of an old standard. What can I say, it works - the same as it always has - and - will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am able to get office for cheap from my employer, so this was a tough buy. After doing the research, I went for the retail version so I could get the 1 TB of online storage. I was already considering subscribing to Dropbox or Google Drive, but being able to get the software and online storage for an extremely competitive price made the most sense. Plus, since I bought it with a laptop, it only cost $80. It will be $100 to renew.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works great for the office

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it was difficult to get use to the new settings but now that i have played around with it i love it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Oky

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    **********************************is oky not bad .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be more happy with the purchase! Highly recommended to all. Easy to download and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WindowsLover

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to put windows on 5 computers or other devices and getting the free updates!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy install

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to install highly recommend great buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Can't live without

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Office 365. Easy to install. Ability to choose your plan and payment options.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product for a big family.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a nice package deal & price for a family of 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well on multiple platforms

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using some older versions of office and needed to upgrade. I'm not a fan of the yearly subscriptions Microsoft and Adobe have gone to but being able to install on all my devices (2 macs, 2 PC, 2 iPhones, 2 iPads and an android tablet) has been nice. If I were to have purchased the software outright it would have been prohibitively expensive and you wouldn't get the current versions every year for that high price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for home use

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Exactly what we needed for home use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Nick,

      We appreciate your review. We're glad to hear that you had an easy installation and that Microsoft 365 Family is exactly what you need for your home.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Office 365 easy to install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 5 user licenses so all office products I use the same version. Easy to download and install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased! And easy to add to every computer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to download, so far no issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download and so far no issues. i've only downloaded it on my iMac and intend to download it on my pc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Office 365

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to install and setup. Plus, very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    O365 family

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was without incident. Works fine, no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gamer and Creator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this laptop, but the battery only worked for two hours with all the power of the computer, working with adobe after effects, and YouTube, it only lasted two hours, the purchase price for me was excellent to be a computer with these characteristics that in addition the laptop is a excelente gamer and for creating, I like it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Easy to install and start using immediately.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Office 2010 for five years and was leery to change, but I found it very easy to use Office 365. Much of it is very similar to Office 2010, but is more compatible with Windows 10. So, I didn't have any glitches when I started using older files with Office 365.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 3 out of 5 stars

    Over thought this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What happened to the day where you could buy the disc and use it on as many computers as you need?! Bought this because I was thinking we would get good use in my home w my 3 kids in school but I haven't needed it yet and already started the subscription. It's going to waste right now:( . Would be better used if I had a kid in college....

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my family, it’s very beneficial!

    I would recommend this to a friend