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Customer reviews

Rating 4.5 out of 5 stars with 11182 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 11,182 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is excellent and i recommend it to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that updates to most recent office program. Has every office program needed to succeed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good program to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this program to be used for reports. I recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Software is wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the new software now we can create and edit our existing microsoft created documents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On-line Microsoft does take some getting used to!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is definitely something you have to get used to when you come from an office background. Having said that, Best Buy had it on a great sale; remains to be seen whether or not we'll buy it again next year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Well worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent decision, great purchase, easy to setup, great value, we use it daily

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excelent! A lot of space and whole family covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really happy. We get all we need for our activities and information. It's a good deal!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great sources all in one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best resource to have! So helpful and easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its Just a new Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to go with the subscription version due to the fact that I could put it on all of my family's PC's and my new MacBook...plus the 1TB OneDrive cloud storage PER computer. It works like any previous version of the Office suite. The interface is a little different but not too much. I struggle with having to pay annually for the software, but as long as they throw in the 1TB OneDrive storage, that easily pays for the entire suite.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The download was easy and fast, it's a typical Office (pick a number) program, works OK.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Has everything we need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we spent the money to get latest in excel, word, etc. When you need it, it's there.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good deal for the family package

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to use the Microsoft 365 family package software!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    A MUST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Budget Friendly. I would recommend this product for the individual who is on a tight budget.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is such a great Microsoft. It works great. I liked it because I can use for more than one PC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was easy to get the key after buying the product online. i am happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Windows review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy to install on all 4 of my laptop computers

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is very important when you change for a windows computer to a Mac you will need this program

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    User friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is user friendly. Who can manager nowadays without this. My 15 yo daughter did all th work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game pass

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best platform for gaming hands down. Don’t get any other pass

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice working productive product is help me out to make my job more easy

    I would recommend this to a friend