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Customer reviews

Rating 4.5 out of 5 stars with 11148 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 11,148 reviews
  • Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    It was on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good steal at the time but i wish they had a longer edition in store i would have paid more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family - 12 month subscription

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an old guy and used to purchasing software, not subscriptions for software. I have to admit that this helps the software take care of itself and the subscription service generates reminder emails when the auto-renewal is near.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing Microsoft office for my family has come in very handy, especially during this pandemic. This software is being used by my employer, so I am able to work from home, and keep my job, and it is also being used by my children’s school, so remote learning has been a smooth transition for my family.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Family is helping out with your needs at work and your families needs at school.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    It is microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is microsoft just said you have to pay yearly but always a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This program is wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Writing papers for school is so easy using this program. I'm so glad my dad got it for me!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    As advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to register with Microsoft and downloaded without problem on my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Microsoft Office! It has been very useful with 2 daughters in college!

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Great Software!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved Microsoft Office and you can not go wrong with the latest edition!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for having office on all of your devices... Better value than usual license

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has lots of different options to use very easy to maneuver! Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Great Usability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS Office in its current state is an awesome utility for productivity. Use it all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Package

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for the buck! You can use it for Small Business as well!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ALT01

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find it somewhat redundant with free software (which I know how to operate without memorizing new processes not having to trust cloud storage); therefore I would't recomment it for folks in their mid 70's,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    satisfied with the purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value for great product microsoft office never disappoints

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An efficient way to have all the same software on my computer, laptop and tablet. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and it came with all apps I need for Microsoft

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Be careful while dealing with this type of issues!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same story "Before purchasing Microsoft 365 personal, I enquired from Microsoft as well as best buy customer care about my existing single connection and planned 6-line connections. Both the parties said that I can redeem the existing connection once I purchase the new. Then, I bought the same software and tried to redeem it. Pathetically, it couldn’t secede to do so. I contacted best buy as well as Microsoft to get some solution for my problem. No use. Now, I am paying double amount for two laptops. Be careful while dealing with this type of issues."

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 software a winner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the 365 Microsoft software was worth it. I am pleased with the ease and user friendliness of the product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pain to share

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gmail has issues recieving emails from microsoft so sharing with family members with gmail has proved to be impossible. Very frustrating. I have to log into their devices using my microsoft login to install. Why isnt there a code or link to share? Only option is to send email from microsoft. Once installed, the apps work great of course.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365 Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't notice too much that is different with this new version, except for the fact that I will have to renew a subscription each year to be able to use it. I am not exactly thrilled with Outlook in this new version. Everything works just fine, but there is just something lacking with the formatting of Outlook in my opinion. That being said, I am glad I updated my Office, etc. when I bought my new desktop.

    I would recommend this to a friend