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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11219 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 11,219 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the windows home and have been able to load it to my PC, IPAD and phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft defense

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new products capacity and capability with the iPhone 14 max Pro and other tablet features. It saved me from near cyber death Apocalypse! Microsoft defender for the win!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office is a great product. It does everything I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing Microsoft office for my family has come in very handy, especially during this pandemic. This software is being used by my employer, so I am able to work from home, and keep my job, and it is also being used by my children’s school, so remote learning has been a smooth transition for my family.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Family is helping out with your needs at work and your families needs at school.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Accessibility and convenience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy and convenient to purchase. The subscription makes the Office suite apps accessible without having to worry about having to potential reinstallations.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software to work with my new Ipad Pro, have only used the Powerpoint so far.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    I had broug the mirosoft product for my computers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mirosoft product work very good. It's good product for everyone to use. Thankyou.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product for productivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only used the word document of the product so far. works like any other Microsoft Office Product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Awsome office student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microsoft office is really great. I have enjoyed using it for my person home based business!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great buy for multiple users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the most economical way to put software on our office computers

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and it came with all apps I need for Microsoft

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Ms office great as usual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for up to 5 units. Product as expected. Setup is very quick.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I can use this for both my HP and the 2 Mac's that we have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best buy for software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were able to load this software on all of our computers. Best way to buy software.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    It's Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a family to use. Nice bundle for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program was easy to install and easy to use. My grandson and I both are using it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Has everything my kids need for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids have this on their laptops. Has everything they need for school. No glitches.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    JUNK!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Program itself is a great program...........but.............trying to get your this Program to work with your previous e-mail address is anything but simple!!! It's a NIGHTMARE and Microsoft really needs to work on this because I was ready to demand my investment back from them because I could not get them (Microsoft) to accept my prior e-mail address as they kept telling me that it was already in use and I was like..........duhhhhhhhh no kidding you jerks!!!!! SERIOUSLY, MICROSOFT DOES NOT MAKE ANY OF THEIR SO-CALLED INSTRUCTION SIMPLE OR EASY TO UNDERSTAND AND WHAT'S WORSE IS THE FACT THAT YOU CANNOT.........AND I MEAN CANNOT GET IN TOUCH WITH ANYONE AT MICROSOFT TO HELP YOU SOLVE YOUR ISSUES!!!! VERY POOR CUSTOMER SERVICE!!!!!!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Real Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real simple to install and use also found it real easy to share with other devices.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Perfect for home office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for both home laptops (one for personal, one for husband's schooling). Works great.

    I would recommend this to a friend