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Customer reviews

Rating 4.5 out of 5 stars with 11148 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 11,148 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My second renewal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product and will renew annually. Nice to be able to upload to other PC's.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    very quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the shipping is very quick and I need it every year, I have to buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good for what we do at home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good thing to have to do things on the computer! Sometimes have to download it again...

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    I'm just learning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm just learning, but I like that I can use this on several computers and my mac

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this on all my personal and business machines. A must have product. Use it daily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy download, was hard to get used to annual payments vs. one time lifetime use

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Had to have for updates.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and I would highly recommend to update this subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    It has everything I need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm able to use it on my devices, and also add my children's laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed using the Office 365 software. It should be a big help.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Multi Computer use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for Microsoft Office on your computer. This can be used for 5 computers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed a lot faster than I had anticipated!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I have used Office 365. I had been using the 2008 CD version, but could no longer do that with my new laptop. I was unable to actually download/install it in my new laptop while at my home due to the very slow internet speed that CenturyLink provides in my area. Fortunately, I was able to use a family member's connection at her home a few miles away. Everything was installed and operational in less than 45 minutes! It has taken a little longer than I had anticipated to get used to this new version as a number of things have changed, especially in Excel. I hate the fact that I have to pay for this every year; it was far easier buying the CD, and having it available to reinstall, than, essentially "renting" it every year.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Microsoft Office 365 Home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this product. Microsoft Office 365 Home is really great. I've had no problems with the product and it is reasonably priced for what you get. I am able to put Office 365 Home on 5 computers, 5 tablets and 5 cell phones.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use, glad I purchased it. Lots if resources available as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it everybody in my house used it and the color is so bueatful

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy navigation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is suited for everyday people who do not work with computers on a daily basis

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps getting better and easier to use. I would recommend this product to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a Gotta have it item… still don’t know why it doesn’t come installed…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family should be a one time fee

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Microsoft 365 Family. It is used regularly in my household. I don't like paying for this monthly or yearly membership. Microsoft stop nickel and dime-ing the customer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for the whole family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used Office 365 for a few years. You can set up each individual member in your household with their own account. Onedrive comes with 1TB of storage. You can download Office 365 across all of your devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Microsoft office on my other computers. Does what I need it to do. Good program.

    I would recommend this to a friend