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Customer reviews

Rating 4.5 out of 5 stars with 11184 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 11,184 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using this program. It allows me to work faster

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is truely a great value. I bought my kids MacBooks for Christmas and picked the 5 user version of Office 365. I have loaded it on three Macs so far and have been please with how flawlessly it works.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to use on all your computers, tablets, or apple products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues with Installing. Product worked fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Application was easy to install. Software works perfectlt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love using Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have usually used Microsoft Office for my office and I have never thought of purchasing one for my home. But the result was very pleasing. 1. Can have upto 5 PCs or MAC installation and upto 5 Android/Apple phones with office. 2. 1 TB of OneDrive data. Thats huge!!! 3. Up-to date on Office products.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Good way to stay up-to-date

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With 40+ years as an Engineering manager for global corporations, Office Professional was an integral part of my life. After retirement my Office software got outdated, so old that it was no longer updatable. It got slow and quirky. In parallel with a new computer purchase I picked up Office 365 Home. I like that it has all the programs that I need for my retirement projects, the ability to put it on all my home systems and the fact that it automatically updates to the most current version. The annual payment is more affordable for me than a $400+ purchase that will gradually go out of date.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review. We're glad to hear that you are enjoying Office 365 Home and that it is helping you with your projects at home.

      Congratulations on the retirement,

      Nelson
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Multiple Users and Superb software access

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for multiple users. Fairly priced Provides access to all products with sharing available

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly. I am very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to locate and use with basic computer skills.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had issues with it working unlike the previous version.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft Office for Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    in October I bought my first MacBook Pro. I thought I could use the Apple programs easily. The programs were easy to use but I found that they did not sync with my Microsoft programs. Then it was too confusing having multiple copies of the same files. I finally broke down and got the new Office and it is working fine. I had a problem initially because the product wasn't activated when it arrived so I couldn't register it. I had to talk to a lot of people at BestBuy before the issue was resolved but once the product was activated, I was able to register it and use it right away. Previously I used Office 2010 so this is a big upgrade for me.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing with us how you're experience with Office 365 has been so far. We're happy to hear you were able to get support from Best Buy and that you're now up and running with Office. If you ever run into an issue again, we want you to know that Microsoft has your back. Contact us for any Office related issue and our Customer Support Team will be more than happy to help: https://support.microsoft.com/en-us/contactus/

      Cheers to your productivity!

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It works with multi devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to have this app in my all devices it's very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far it works for what I need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for what I needed at the time. Price is a little high for having to renew it every year. It wouldn't be so back if it was 99.00 for 2-3 even 4 years at a time. It might make the selling better on the general public. I think you would have people come back more often, as long as the price included free updates every year.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Mulitple uses perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have multiple computers this is a deal to pick up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome, easy to install. great functionality,efficiency

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MS 365 Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what it is. Can be used by multiple people on different devices. It wasn't very straightforward setting it up on a second device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use MS365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 365 Family (Up to 6 People) (12-Month Subscription) (Digital) was very easy to activate. It is great to have multiple users. We have been using word & excel primarily...and...occasionally using powerpoint.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you've been taking advantage of your Microsoft 365 Family subscription's toolset! We've included all of our most-loved tools and features, and couldn't be happier you've found them to suit your needs, as well as the needs of your family. We're glad you are pleased with your purchase! Thank you for sharing your thoughts with the community. We appreciate it!

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great purcgase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchased computer is perfect for my needs. It has a great screen size, and the price was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was totally worth it to add Microsoft to our 2 new computers and to one that had expired over a year ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the extra online backup storage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a while since we used any Microsoft software, but this was a great price for our entire family. I really like the bonus of 1TB online backup per family member

    I would recommend this to a friend