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Customer reviews

Rating 4.5 out of 5 stars with 11184 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 11,184 reviews
  • Rated 5 out of 5 stars

    Best Value - Best Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy offers this family value pack for such a good price. All members in family covered with their 365 needs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very easy to download. Love it!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Programs, Too bad its only for a year.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remember the days when you would buy a program and own it, yeah, me too. I bought it mostly for excel which is much better than Google's free version. Would be five stars if it were a one time purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad it was so easy to install on my laptop. Very user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In Love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works on all my devices love it. Nest Buy is the brst!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simple setup, easy to startup. like the flexibility

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beter than the previous verion from 4 years ago

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working well. More for my wife (a teacher) and daughter (a student).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like multi-computer use; easy download and install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unable to use Publisher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I purchased this software was to put Microsoft Office on my new iMac and have the ability to use Microsoft Publisher. The package does not tell you that the Publisher software was incompatible with an iMac. After much research I contacted Apple support who told me. With that said the remainder of the products are fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't like OneDrive

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically is good. The OneDrive system screws my system of document storage up. It makes changes without my knowledge and I have lost documents. It often misfiles them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The way to go for Yearly MS Products

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been renewing MS 365 annually for its great suite of products. I can't do without them for work and personal use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than monthly fee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Storage and five uses very good. Works well for family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Outlook is not as easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has been using Outlook 2007 for several years. When we got her a new computer, we had to upgrade to office 365 with Outlook 2016. The program may be more powerful but it is no where as easy to use as the earlier version. I wish we had the option to use the older version. The rest of Office is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download and use. I use this product for home and business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft All the way!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Talked into a Macbook which I hated! Purchased chromebook with Microsoft Word suite. Absolutely Love!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchased new HP 17" I-7 laptop with 12mb ram

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the laptop, but feel it is a little slow. I purchased the I-7 thinking I would get phenominal speed compared to my I-5. I was very surprised. I still like the size due to my vision and age, it works ok for me. I would like to see if something can be done to speed it up. I am told it is the HP and Microsoft stuff that slows it down???

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what my husband wanted for his computer .!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product for good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need it to do and easy to use...

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft office 360 is working great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really happy with the Microsoft office 360.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Glad I bought it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes it really nice to be up to date on software.

    I would recommend this to a friend