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Customer reviews

Rating 4.5 out of 5 stars with 11184 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 11,184 reviews
  • Rated 4 out of 5 stars

    Little difficult setup

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the concept and being semi computer savy, it still was a struggle to get to share to multiple people in the family of the family plan purchased. Took a few hours, but eventually got it squared away.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal for the price of the card and what it offers

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Software

    Rated 5 out of 5 stars

    Office 365 add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was apprehensive about an annual subscription to Office, but with several computers in the house this has turned out to be a great buy. Easy install, programs work and get updated regularly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft family pack

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On this program i love, because they always make sure you have how to used and have 24 hours customer servicws to help

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Microsoft Complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With one low annual price I now have access to all of the Microsoft products that were to expensive to purchase separately. I will always have the latest updates, for the low annual price.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that i can now use this on tablets and phones.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Makes it easy to add Office suite to a Mac!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best of Microsoft without the hassle of Windows!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product Better Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product needed by everyone Surpassed by Great Activation Support by the Geeks at Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great price for 5 licenses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price for 5 licenses on this software, a good buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a subscription to Microsoft 365. Now through Best Buy I get a much better deal.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software helps with everthing that i need love it

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    MICROSOFT 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microsoft 365 is absolutely needed on all computers and laptops. It provides Words, Excel, PowerPoint and many other great software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer and accessories

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two computers for my son and daughter. Although my sons was great we ended up taking my daughters back as it froze and we could not reset it. the geek squad even tried upon us going to see them and they could not either. I thank the Geek squad for what they tried and the great advice they gave to us.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for accessing my into anywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several devices and needed to access my saved documents from each of those devices. Office 365 makes it easier to store and access documents and update them from any of my devices at any time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kenny was extremely helpful with the installation Microsoft 365 on all my devices! He's a keeper at that location!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    keeps productive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 for the whole family, 6 users for 15 months. Great value. Works as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service top notch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed to work from home. Customer service was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product for the money. I have several items to be able to share with. Convenient!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so easy to just go in, pick up the card and when you buy it, it's all done for you. I am a Mac user and still get the Office for the compatibility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The 365 Microsoft Family Product is 100%

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item after I reviewed was what I wanted to purchase. After purchasing, I was very satisfied.

    I would recommend this to a friend