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Customer reviews

Rating 4.5 out of 5 stars with 11184 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 11,184 reviews
  • Rated 5 out of 5 stars

    Quick Service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used a Microsoft software for a while. Best Buy made the purchase easy by sending me the email with the code and download information. The process was smooth, and it has good results. Come check out this deal!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you received your code smoothly and your installation went quickly.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it helps with projects about business and homework.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We so needed this on devices!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we were able to acquire this for each personal devices, this was something we all shared. Now we all have it individually & use it at our convenience even when we travel, we don't have to be tied to a home computer!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Microsoft Office for the Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows you to install Microsoft Office on up to 5 PC. We find it very useful when you have multiple people working in Microsoft Office on multiple computers at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product for connecting all computers in use!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Subscription cancelled in error

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The subscription looked like it was working when I entered the key but shortly thereafter it stopped working - within a month's time, when it was supposed to have 15 months of subscription period. I have written to Best Buy and there was no response. I am thinking there was some error - and once fixed by Best Buy, it should work again. Until then, I have put only 3/5 stars. Full review after the subscription gets reinstated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Self explained here. Microsoft is always where its at and with this the whole family can have what they need!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy breezy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the convience of Microsoft for the family without having to do monthly payments.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    It was easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and it works well on my laptop. I will be installing it on my husbands laptop also. It also synced with my desktop.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad to hear that your installation was easy and that Office 365 Home is working well for you.

      Have a great day,

      Nelson
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Easy to Activate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to activate the license. By just clicking the link in the email and signing in to the account the license is activated and you can add additional 5 licenses from the account.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product though still expensive. Not sure why computers don’t come equipped

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    365

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PC user for 30 yrs with Office, now on a Mac with 365. Getting better as I work through the differences.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect office suite!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use office for work and home. I could not function without it. I use outlook, word, excel the most and they work flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Its Microsoft Office, what more can I say

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microsoft Office 365 is awesome. I was able to download it onto my iPad, iPhone, and computers at home. It provides the usual Outlook, Word, Excel, and Powerpoint. The one program I use the most is OneDrive. 1 TB of space is more than enough to store all my documents, preventing my iPad, iPhone, and computer from filling up. Microsoft continues to upgrade the program and adding new features making this better than Google Docs. My suggestion to anyone looking for a discount and fearing on spending $99 for one year; wait till Black Friday. I've been pretty lucky and have gotten this program for $80.

    I would recommend this to a friend
  • Cons mentioned:
    Outlook

    Rated 4 out of 5 stars

    Latest universal MS Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well its a mixed bag. The fact that you get 5 installs on PC's... AND you get 5 more installs on Tablets/iPads. That's a deal. On the other hand, some of the new and improved aspects of Office 2013 leave me befuddled. Most notably are some features taken out of Outlook versus the older 2010 version. So I've actually re-installed Outlook 2010 and am using it in place of Outlook 2013. So if you need Office, its great to have the ability to spread it all over. On the other hand, if you already have what you need installed. I can't see the value in upgrading to 2013 over 2010.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office 365 with One Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was in need for a office package for my small business. I was in between buying MS 365 and the free open office packages and decided to with MS365. The OneDrive package and auto-sync is an amazing feature!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Software

    Rated 5 out of 5 stars

    Office software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really in need of some office software and wanted the best deal I could find. This was it! I got so many options in just this one deal. Plus I can put it on multiple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility
    Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    good software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I do not like about this is that it is only good for a year but it I was able to download it to more than one computer so that kind of outweighs the 1 year thing.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility
    Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6 computer user subscription mode. They just went from a front load payment system to a yearly one. works on both pc and mac whats their 2 complain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All the programs in one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to pass this out to all my family and reap the benefits of Microsoft 360

    I would recommend this to a friend