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Customer reviews

Rating 4.5 out of 5 stars with 11184 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 176 Showing 3,501-3,520 of 11,184 reviews
  • Rated 5 out of 5 stars

    Office Suite good for family

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for kids and family at home. Extended the subscription and enjoying the office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great value for my family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to pay a monthly subscription. I decided to go with a family bundle. It is a good price and my entire family is able to use it. I loved that I could gift access to someone not inside my physical house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is exactly what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best way to get multiple members of the family set up and online. Everyone gets a license and full OneDrive storage. In addition, I often need to go into my dad's folder to fix his spreadsheet and with him on the account, makes it easy. I've also come to the conclusion that the 365 version is better than stand-alone PC, just due to the fact that it's always up to date with the new features. More importantly, you're not always having to download the monster patch files from Microsoft.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Once installed great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem getting it downloaded to my iPad. Now for the Mac it took several attempts until it was downloaded. I reading other reviews this appears to be an issue. With this said overall very happy with the purchase

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are so glad you were able to get all set up and that you are enjoying Microsoft 365 Family on all your devices.

      Best,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to instal and valueable price for family use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Family Worth it for more than 2 people.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer having 365 through BestBuy due to having the credit card, the rewards, the service. The family subscription is worth it, if you have more than 1 person using Microsoft office.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    365 family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product, however, it is somewhat limited in features. Additionally, I had to create an Outlook account. Overall, it is an upgrade to what I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful product, many features.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is going to be a gift to my son and his family, but I have used 365 for many years and have found it to be an excellent product for word processing and spread sheets.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 4 out of 5 stars

    New Office package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Microsoft Office 365 to go with my new lap top. It allows for use on multiple computers which was great and easily added to the older desktop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No regrets with this purchase. I love the ability to digitally download Microsoft Office in lieu of, having to keep up with a disk.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Learning this and Windows 10 is a stretch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably as I use it, my opinion will go up. I bought it to better sync the laptop and desktop. I'm trying to comprehend Office 365 and windows 10 at the same time. I'm not really part of the computer generation so it takes a while to learn how to take advantage of the power of the programs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    From a MAC User

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I use all the Mac products, I still have to go back to the MS Office system for Excel and Word. It has always worked like a charm for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product customer service even better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered as a gift for myself with a recent laptop purchase so it only cost me $59.99, I had an issue with activating and was given an additional 6 months free trial for the inconvenience needless to say, 5 stars for the product and customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since we have all Apple products, we are able to install the Microsoft Office suite on 2 laptops, a, I-Pad and 2 phones for $99. Its a great deal. We appreciate the salesman at Best Buy making us aware of this. Before, I paid $69 for 1 year/1 computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KD Walters

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Continue to renew my family subscription to Microsoft 365, has everything I need

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product but where to start

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great and the tutorial is the worse. I appreciate all the items just to much for beginner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for family

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for large family. Includes basic Office programs. For single purchaser i would not recommend Office 365 but would go with individual non subscription plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying a new PC I transitioned from two individual licenses for Office to one license that covers 5 devices. No problems in loading the product onto a smartphone and multiple computers. No problem with documents created on past versions of Office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to have this plan as we can always reach out if help with them is needed. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    excellent way to stay up to date with ms office.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to install and activate. Being able to apply to 5 laptops is outstanding. I do not have it on my phone even though it is an option.

    I would recommend this to a friend