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Customer reviews

Rating 4.5 out of 5 stars with 11184 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 11,184 reviews
  • Rated 4 out of 5 stars

    It is MS Office, if you need it, you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives you office for a year with other benefits like OneDrive space. If you need MS Office instead of a copy cat like Libre Office or Open Office AND you want to keep it up to date this is a nice option. Buying it with a new PC can really keep the cost more reasonable also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. The family pack is just awesome you get 6 accounts with 1TB memory each. Awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Lenovo Yoga

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is exactly what I've needed. I travel a lot and it will be easy to take this with me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Full features are not available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a horrible experience. FYSA, even though this tells you you’re getting access to premium apps, you aren’t. Can’t even create folders in Teams. Apparently that’s only under the business license for some inexplicable reason. Like folders are some premium feature. Anyway if you only get free versions of the apps, then why pay for this license. It’s also an incomet product description. Waste of money

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that this was I installed my desk and lap top. It came at a time I needed it most and it has been working well. Opens and runs so fast, thanks to the Agent that recommended it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We're glad that 365 Family is helping you out at the time you needed it most! Thanks for sharing your experience with us.

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Rated 4 out of 5 stars

    Prefer No Subscription Version

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Subscription Version seems to have access issue and requires login often. I would refer a regular install version with forward and backwards compatibility.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition for both my girlfriend, and kids. She is a school teacher and my kids are all in high school and college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for family or work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for our small business and our employees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new computer and needed the Microsoft products with it. I purchased the family package so a number of products could be covered in my household at a savings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Office

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, reliable . Office package good for personal and professional uses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great suite of programs needed for school and work.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this edition of office! It was easy to learn and also easy to teach to my kids. I also love that we could use it in up to 5 PC's. Microsoft never lets me down!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great office product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is awesome! It is easy to understand and use. I can utilize this item on 6 different devices so it is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have liked Microsoft Office... Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option to have a chance to share with several family members

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MS & the Cloud Power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's mostly the MS Office we're getting accustomed to but now with the power of the cloud which is really a great feature. It's a little pricey due to annual subscription but at least you always have the latest MS Office this way. A need for any professional or college student.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Necessity to our family specially to the students.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What's all the fuss?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two problems from the 2016 version continued into this 360 version (1 in Outlook, 1 in Excel). I like the enhanced type-ahead feature.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for the 6 laptops we purchased. Great addition to the laptops

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 3 out of 5 stars

    6 in 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Miss being able to get the versions for life, but divide by 6 next best option

    I would recommend this to a friend