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Customer reviews

Rating 4.5 out of 5 stars with 11184 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 183 Showing 3,641-3,660 of 11,184 reviews
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program for the whole family with very easy automatic renewal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I can share with other family members and that all programs are bundled into one purchase. It is everything I need for writing, spreadsheeting, and doing presentations.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you like the family sharing feature of Microsoft 365. It's one of our favorites.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Seems to work great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time we've encountered the new version of Microsoft Office where you download it and it's only good for 1 year. Previously, we purchased the pack through work and downloaded on the computer. It seems to be more stable than the previous software versions. We use it for basic computing, so don't see much difference than what we previously used in the past. After reading the reviews, we did want to ensure we purchased the version that will update as updates are rolled out. We'll see over time if has a different feel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have installed on few computers it took us a minute to figure out how to install using different email accounts, but figured it out. So far everything working as expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    used on both PC and Macs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Microsoft Office 365 subscriber for the last two years and have found it to be a good value for users with multiple machines. In addition to the five PC and or iMac's you also get access to the iPad version of the same programs. In addition recent changes in the one drive Storage program you now get one terabyte of online storage for as long as you are a subscriber. My only complaint is that the Mac conversion of this program has not been updated in three years. So far that is not a problem as my needs have been met, but others may wish to have the full version and capabilities of the PC version

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to work ok. Too early to tell just yet as I

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the desigh and format. I do wish it had a built in card reader but i bought an add on. Was told it did not come or could not be configured with a built-in card reader. Could be a little stronger with some of the software pre-installed.options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing product that has continued to improve and provide more capability and capacity to improve. The pivot of Microsoft to continue to improve is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it everything that it comes too. Like to use excel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft + Total Tech = Complete Satisfaction!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best product among all the Microsoft choices, made even more valuable with Best Buy Total Tech services!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Everything we needed for work, personal use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this because we needed to update but it had everything we use, including Publisher at an affordable price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Perfect for the Family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I needed it for more than 1 computer and it fit in my budget. It was easy to install and was everything I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition for a laptop purchase and the entire family can use it.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 3 out of 5 stars

    MS 365

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like Microsoft's subscription model, but I really don't have much of a choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy download

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to download, exactly what i needed. instore service was excellent, thank you.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Got to have it, right??

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what to say other than it's the same old Microsoft Office you can expect from forever. Kinda got you by the balls if you want to do anything school/work related. At least you get six users with this subscription. Price is still ridiculous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes Work Easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not need to travel with my laptop, I am able to access all my files around the globe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent deal received it almost straight away

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent deal and unbeatable price for 15 months. My current 365 license expires at the end of Nov, so I will be waiting till then to upload it digitally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 is great for your favorite devices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 Home subscription is a great deal for one year. You and or household members can use this subscription on their favorite devices. It is fast and you can get many things done. I would recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe this software is good. However, it is not easy to navigate. Several of the things I could readily do with my previous software, I cannot figure how to do with the Microsoft 365.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You got to have it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's MS Office. You got to have it for your PC to do any real work. Might as well go subscription based so you are always up to date.

    I would recommend this to a friend