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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11219 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 187 Showing 3,721-3,740 of 11,219 reviews
  • Pros mentioned:
    Ease of use, Software

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software upgrade. Have used since initial microsoft office o troduced. Very economic to have same software on all my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great long term value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Additional users conveniently added via email. Office 2013 very customizable. The 1TB of online storage alone is worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nhan was great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He corrected the problems in my desk top computer I'd been having since January of this year (2020).....and synced my smartphone and recently purchased laptop computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS365 Family Suscription

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The family subscription is great to share with family members. No need to all purchase individual products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bulk Price Microsoft.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need Microsoft for my family and I. I found this as a good deal for all my family members, lol. Will definitely renew it next year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New "aint" always better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 10 was so much easier. Now i cannot find nasic tools AND I have to pay for tje privilege pf being less productive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good but have had several hacks from supposed;y Microsoft 365

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Software

    Rated 5 out of 5 stars

    Not the first time...needing to update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed the software. Have several tech products and have added this to all of them. Works so much smoother. YIPEE!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect camera for people of any age.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this camera as a Father's Day gift for my father and he loved. It had just the right amount of technological features for someone his age. It was a great choice !!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hate it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate the price on the software. I like if they raise the cost of computer to eliminate them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it everything that it comes too. Like to use excel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still the best office suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I do like the Microsoft Office suite, I am continually disappointed that they decided to make it an annual renewal subscription. If it were not for the fact that so many users rely on it, I would adopt an alternative platform.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great word and excel program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Word and excel have programs ready to use very simple and easy. Much better than word 7 or 10 . I like this product . Its the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Nice that our college kids could get it on our plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 a winner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How nice to get Microsoft 365 for up to 6 people. Very convenient plus they do a good job of tutorials that will enable you to use many of the functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan gives you Microsoft Office 365 to cover five machines for a year. A lot of the time, this package is discounted when you buy a computer or tablet, so be sure to ask. I love the never ending possibilities with this software.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product, not happy with Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product but not happy with Microsoft, originally had a personal version but purchased another laptop and wanted to upgrade to home version. Microsoft dosen't allow to upgrade after one month so had to purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nefessary evil

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought because we’ve always had the Mictosoft Suite and work mostly with it. Expensive but necessary evil probably.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 4 out of 5 stars

    MS Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS Family is the way to go for all your document, office, and financial reporting needs. And the family edition allows multiple people to use the suite with their own unique profiles. Love it. Only downside is that it's a subscription service from month to month or year to year. You can't just buy it outright. Everything else are positives.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installs well, but have to make account

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was easy, but you do have to have a Microsoft account which is something I don't like. There was some minor hiccups as I rolled through all my computers and confusions as it told me that my product was expired and then worked normally- lag I assume between the old and new subscription. Seemed to work right on the machine that had then non-subscription prior product already installed though I am left wondering what will happen when this superscription ends; will the old product will still be accessible?

    I would recommend this to a friend