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Customer reviews

Rating 4.5 out of 5 stars with 11184 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 11,184 reviews
  • Rated 5 out of 5 stars

    Excellent office tools

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is an excellent letter, report, accounting, publishing, and presentation software bundle. The time, cost and effort that Office 365 saves me, and the flexibility that it brings to the desktop is just phenomenal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anti

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best wireless mouse that I ever purchased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sort of Okay Option

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to update old Office software. Had to buy this. Prefer install over subscription but not much choice, Other than Open office which just didn't cut it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the subscription that allows up to 6 different users. Install on my PC was a breeze, but my husbands laptop was another story! Ran into issues with old email address, etc. We exhausted what we could do, so we called Microsoft help & the rep was AMAZING!! Worked with us for over an hour & resolved EVERY. SINGLE. ISSUE!! Will purchase again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this version because I needed MS Publisher. I'm not so sold on the idea of having to pay an annual fee, but we'll see in the next year or so how the upgrades are working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Renewal of Microsoft office

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for 6 items of use laptops and pc. Fast delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product, Wonderful Discount!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to BestBuy for selling such a great Microsoft product and wonderful discount to me, I greatly appreciate it. We have several laptops and desktops, and those iPhones/handheld/smartphone devices, so this works great! :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Software

    Rated 5 out of 5 stars

    Great software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this software. I can get a lot done with this software. Excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more headaches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working with the Apple "equivalents" of Word and Excel can be a mind numbing and frustrating experience. This program puts you into more familiar territory and will keep you from sending emails with gobbledygook attachments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft is very necessary to everyday work life

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this family subscription and I am glad that I did because I get to share this with my girls and still have it on my desk top. tablet, laptop and my phone.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Carr,

      We appreciate your review. We're glad to hear that you are taking advantage of sharing your subscription with your family.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good for the family

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, I would advise anyone to get it because it is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Software

    Rated 5 out of 5 stars

    MS365 working great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for Excel & employee recommended the 6 PC unit. It saved me money & gave me what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Office deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for family: One Year PLUS 3 extra month for $99 .. Awesome deal with a new device. Even you may get it for less with an iPad !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy buy with online purchase, Found the site easy to maneuver through and quick and easy payment. Conformation was fast and correct. Thank you, RandyT

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are no significant added features to this version compared to so many previous versions. Microsoft completely messed up my subscription and it took an hour on the phone with support to straighten out the mess they created. It's exactly the kind of ineptitude I expect when I buy Microsoft products and it was the impetus behind my switching to devices made by Apple. Unfortunately, Apple doesn't make a product that is as good as Office, hence I am forced to continue dealing with Microsoft as objectionable as that might be to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for daily work

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for all family a get a good discount in best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for writing, creating spreadsheets and the storage space that comes with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    word

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only used it on 2 computers, and lost the receipt with the code

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what I expected and more. So many features are added to this version and I love it. I am still learning to use the new functionality.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Alfred,

      We're excited to hear you've found the added functionality to be a bonus! No matter the task at hand, your new Microsoft 365 Family subscription has been designed to assist in tackling whatever it is you need to accomplish. We're thrilled you continue to explore and discover new features! Thankyou for taking a few minutes to share your thoughts with the community. We appreciate it, and are glad it was a good investment for you.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft 365 family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaper for this family bundle and works great on all my home gadgets once installed

    I would recommend this to a friend