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Customer reviews

Rating 4.5 out of 5 stars with 11184 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 195 Showing 3,881-3,900 of 11,184 reviews
  • Rated 5 out of 5 stars

    Free Trial is Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft is a staple in the business world, so great to have on my computer again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd time using I'm 60 and it's easy for me to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It does its job well, but could be much more user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been using microsoft office products for many years. They do continue to get more and better functionality every release. And for that reason, and the fact that no other product for PC's is generally accepted or as good, we keep buying it. I do wish they would make it easier to use. As a casual user, I feel nervous that I am going to screw it up every time I open it. In spite of this, we get thru it and get our mission accomplished.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Brad,

      Thanks for the review. We would love to help you feel more confident when using Office 365 Home. We have a great help page to get you started. Check out our Office tips and tricks page here: https://aka.ms/AA4r1mp.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    Office 365 is good, with differences!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new version is enhanced from my old 2010 version. This has presented some challenges, but the enhancements make it all worth the work. I really like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have a good experience at different Bestbuy stores. I particularly like geek squad for going all the way out to help me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing compares

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No other real office product can compete with Office 365. If you want to be productive with school or your business, do not hesitate.....get Office 365 for it will make a difference for you productive needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fam

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the family, 4 brothers in college for their studies

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    add ons

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programs like this should be included in computers not add ons. Computers are expensive already should have what you need to work when you buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the money. Easy to setup and use

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Everything you expecting from Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, not to happy about renewing office 365 every year but it is what it is, good option to get all the benefits of this product at reasonable price

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 3 out of 5 stars

    Not sure if I'm happy with this or not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some portions of this software are similar to the program(s) I've used in the past. I think some things are new and I probably need to work with them more to become comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and support. Easy download. I would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes multiple people edit a document in different computers easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were so helpful. They took the time to explain everything. They know so much about computers. They were very patient. It was a good experiebce.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Suite of products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids are better at this than I am, but it working really well for my family so farl.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Office 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software and now I will always be up to date on any changes and I get 1 TB of spaces on One Drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this software suite!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love that this software just works when I want it to. My favorite part is that since this is the home version and up to 6 people can share it every member of my family has access to onedrive from their phones with 1TB of storage. This allows their phones to automatically backup their pictures and videos to the cloud for extra piece of mind. This is my third renewal and Best Buy makes it easy to do.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mark,

      We're glad that Office 365 Home is working so well for your family. We love the 1TB of One Drive Storage. If you ever need anything feel free to reach out to our support team here: https://aka.ms/AA4jrpj.

      Have a great day,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter's computer but love that she can have it on her ipad as well as on our other computers and tablets. Great knowing that everything we need to do can be accessed wherever we are,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchased for online schoolwork for my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a complete novice when it comes to Office software. My son needed it for sdchool. Geek Squad installed it. So far we have only used Word. It has lots of featuresa that would be helpful to someone who needs them. Pleased so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Best option for multiple users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 365 - 5PCs is the best cost option available - share with 4 additional users - install was flawless

    I would recommend this to a friend