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Customer reviews

Rating 4.5 out of 5 stars with 11184 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 198 Showing 3,941-3,960 of 11,184 reviews
  • Rated 4 out of 5 stars

    Office 365 business edition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a personal edition and wanted to upgrade to the business edition. Still having problems getting all my devices onto the business edition. Had to set up a whole new profile and now its not working my prior device.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great package

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this 365 package. Meets all my needs for document and spreadsheet creation. Can't wait to experiment with publisher and powerpoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t receive the email with the activation code… i called in and received it verbally..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always use 365 for my agents! Best office package for our business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bundle, I would definitely utilize this purchase for several of my laptops for the house!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Microsoft 365 membership

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the best option for family at 1.5 times the cost of a single membership for 6 membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey, we can't live without these items. The whole family can use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get past the install...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had some trouble uploading at times, once it took way too long and didn't finish, and another time would not allow a upload using a different MS account. Once installed, everything works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to download

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loves that I can share with family. It was very easy to download

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Family review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product because I can use it for 6 different devices which allows me to share it with friends.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and value. A+. More than does the job. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 Trial period

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Nice freebie for buying the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I hate that everything is going to a yearly subscription, I do love the 1TB onedrive storage. I love office and use it most of my working day in some form. I work from several computers and one drive allows me to have all my docs at each computer. There is also the security in knowing that is I have a HD failure I don't have to hope I can recover my work.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Software

    Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and I have installed it on my other two laptops. Office has always been a part of my computers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it's office

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for work but paying an annual fee gets old quick. However, having a physical copy on my laptop beats the web version provided by work any time.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I remember when you would buy a software suite and it was yours, now they are subscriptions so you have to pay every year, I liked the other way better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent but overpriced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is more affordable to purchase Microsoft 365 Family with multiple people versus paying for a single Microsoft 365 subscription. I do not use or need everything offered and find "Microsoft 365" overpriced in general no matter how it is purchased. There is nothing special or fancy about the features offered.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works great and most importantly I can installed in more than one computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient to get multi device downloads and use various ones as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good deal. Glad i made the purchase.Awesome.

    I would recommend this to a friend