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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11219 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 204 Showing 4,061-4,080 of 11,219 reviews
  • Pros mentioned:
    Performance, Software

    Rated 5 out of 5 stars

    Great value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent software with many features. Super easy to download.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Leave it to Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whatever happened to the days of buying a Microsoft product and then you own it? Rediculois that this must be bought every year. But on the flip side, the amount of licenses that comes with it is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Products & customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great.......great service................ ..........

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mjicrosoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace Word 2010 which is not supported any longer. The changes are huge. Will take some time to figure out how things work now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll probably give it 5 stars in a couple months, but don't we all hate the new version of software when it first comes out? Also, I don't love the idea of "renting" Microsoft Office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LTzOffice365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and used it immediately. Works great and I’m able to add it to other devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MIcrosoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't been able to get my laptop set up. Will need to take back to geek squad. Having problems getting my email set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    standard product in the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    frustrated to get it installed. even though it was a new product, it get asking me for an email address and then saying that the email was not valid/compatible with the product bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a computer and got a sweet discount on this product. Best thing was my 1 year subscription just ran out so perfect timing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheapest Available

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to renew my subscription for the year, and was able to save $40 through Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new computer!! I am not a Geek but I got it setup and running in no time!! Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for wife's ms surface but installed on mine first. Having issues getting it installed, not going as smoothly as I would hope for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an IPad to use for my Deaconate lessons and to fill out my application to the Deaconate only to find out that I could not edit the word document on this device. I tried Google Word and it didn’t work either. As a last resort, before buying another device, we purchased Ofiice365. I was able to do everything I needed paralegals to with my IPad! I am very pleased! Thanks!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review. We're happy that Office 365 was able to do everything you needed. If you need any help feel free to contact our Customer Support Team whenever you want here: https://aka.ms/AA4jrpj.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Good software, easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, compatible with office packages, the PowerPoint is easier to use than ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What You Need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to use on personal and church computers. It’s just what we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good family deal. Instead of buying a one time card

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We hate to have to pay for this every year, but it was our best choice with two kids in college.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility
    Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    Necessary office suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need if work across platforms. Works fine - would still prefer a reasonable buy option instead of subscription.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The future of Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not exactly overjoyed by how you need to RENT software, however it's not at an extremely bad price point. All the components I need in one package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what the family needed we really enjoy shopping will always tell others Excellent!

    I would recommend this to a friend