Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 11191 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 216 Showing 4,301-4,320 of 11,191 reviews
  • Rated 5 out of 5 stars

    Easy renewal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to renew. They just added the time to my existing subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 4 out of 5 stars

    Good deal for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the product and can use it on more than one computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Love That It's for 5 Computers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and easy to use. Great price for being able to use on 5 computers/tablets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 364

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this program, you can do anything with it. Makes my job and projects so much easier.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're happy to be a beneficial addition to your modern workspace! We've designed your new Microsoft 365 Family subscription to include all of our users' favorite applications, and couldn't be more excited you've found it to host all the tools you need most. We're glad it makes your job easier! Thank you for sharing your experience with us. We appreciate it!

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Works Well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Running on brand new 13" MacBook Air. Only purchased one-year subscription because Windows is coming out with a new version in early 2016, but needed it in the meantime.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Who doesn’t love office

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new features on office. Easy to install and work around

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Software

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me as a student is hard because I have to get one every 3 years and for me working part time and school is hard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed Microsoft 365 for Family

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like to buy this product from Best Buy. All of the staff is always very helpful- in store and on-line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must-Have!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a must have and it was good to be able to add the program to multiple computers!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Helpful

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this software. Has detail that makes it easier and friendly for my job. There many helpful details in this app. In addition, all its menu options have reasonable information to make the work simple. I especially enjoy the app because allows in an easy way management all prepared documents with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy download and user friendly made for a good purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a little while to get used to after using the old version for so long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for family

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease and affordability of Microsoft family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like being able to access my files on any device, which this product does very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was that easy for me to install in my Mac I still don’t know much about how to use this apps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    365

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like having to renew every year. Would prefer one & done.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Head Phone Jack Problem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad fixed our laptop that the sound wasn’t working when the head phones were plugged in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Is as advertised.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never liked renting or leasing, would rather own. But with the constant changes software goes through, and needing to stay compatible with other users, it does make some sense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Software!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I travel a lot it's great to be able to access important documents anywhere I go! I have recommended Office 360 to friends and will continue to do so! Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Essential product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft has greatly improved quality and features over time but idea that it should be a subscription service and not one time purchase is bad for customer.

    No, I would not recommend this to a friend