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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11138 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 11,138 reviews
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Works great on a Mac Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my wife's Mac Pro after discussing the product with a knowledgeable friend, who has several Apple products, and he gave a good recommendation, so I purchased Office 365 vs the 1 time disc.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Buy computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am expressed how smooth my computer works. I am equally expressed with the geek squads help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Family 5 user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This loaded up just fine on the 5 computers that I bought from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to download and install. Was able to add to my computer as well as two other devices. Very satisfied with the Microsoft 365 product.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      It's great to hear that you're satisfied with Microsoft 365 and that you had an excellent experience sharing it across your devices!

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Well pleased customer.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my software. The staff were very helpful and knowledgeable. The person that helped me made sure that I had exactly what I needed before I left the store. I felt good about purchasing the software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS 365 is always a good bet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS 365 is -- as always -- a solid product. The apps are reliable, and the family version allows multiple family devices. Good purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, I bought on sale. We use in all pc and Mac in my house

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Software

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for upgrading the software to all my computers!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft done a good thing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good & loads on multiple computers good too! Got more features than ole program! Good price at Best Buy, thanks y’all!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft family subscription

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use , very helpful for my job and my personal projects. Very pleased with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Family Plan is a good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family plan is a good value. It was easy to install and necessary for work and home use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great suggestion by sales person. We have several computers that all needed MS365.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    New Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an MS Office desktop user for man,y many years. I was a bit concerned switching to the 365 platform but it was a piece of cake. No issue. Didn't skip a beat. Great product and value with the multi device pack.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a great product. Easy to install and easy to share with family & friends. Glad I bought the family version instead of the solo version.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the family. It saves us money instead of doing individual subscriptions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 2016 upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im happy this isnt just an office 2011 or certain year. I can upgrade to the newest office with a click of a button. Its got more features than what the macs from college used to have. And I like how it comes with 1TB of storage!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    family365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me and my family use all the time with our work life! Glad I purchased

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Completes the Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most everyone uses office so this is a must for computer people. Simple download and now all five of our computers have office. One year suscription and with the purchase of a computer more savings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365 Family

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office has always been a great product & continues to be.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value, Best i could find!! Great suite of products!

    I would recommend this to a friend