Customer Ratings & Reviews
- Model:
- 6GQ-01353
- SKU:
- 6402562
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.
This summary was generated by AI based on customer reviews.
Could not be happier!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the backup hard drive and the customer service.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're glad you're pleased with your purchase! We're designed your new Microsoft 365 Family subscription to be a beneficial addition to any modern workspace, and are happy to hear you've been enjoying the full experience it hosts. Thank you for taking a minute to share your thoughts with the community! We appreciate your insight.
Best,
Brad - Microsoft Customer Care
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is exactly as we expected it to be, was a little difficult to locate the item in the store for purchase, but other than that no problems.
I would recommend this to a friendHelped me with updating my laptop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Representative made it simple to update my laptop without over selling me!
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for family of 5. My family is able to use this bundle deal! I recommend it!
I would recommend this to a friendOffice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good if you have multiple computers on your network
I would recommend this to a friendNot a fan of the annual subscription renewal.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remember when you didn't have to renew a membership or subscription for Microsoft products? I do. This new business model requiring annual renewal is brilliant from a cash flow standpoint but frustrating as a consumer. No complaints on Word, Excel, or PowerPoint. Pricing could stand to be cheaper by $10 to $20.
No, I would not recommend this to a friendSubscription
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good subscription for the family. It is a little pricey for just one year.
I would recommend this to a friendMicrosoft 365
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’d rather have the physical copy. I understand it why but I prefer the old school way.
No, I would not recommend this to a friendOffice!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.How could you every say no to what this includes? 1TB of backup, perfect for everything!
I would recommend this to a friendWhat a great buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love being about to access the latest tool at anytime, plus I can share it will my family.
I would recommend this to a friendOffice Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful staff - great over the phone help with questions - geek squad.
I would recommend this to a friendDon’t know what title you are wanting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was good employees were knowledgeable and helpful.
I would recommend this to a friendThe family is backed up in the cloud ☁️
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Are you kidding me..the whole family can be included in this purchase
I would recommend this to a friend- Pros mentioned:Compatibility
Great if you're in school!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Submitting coursework on a Mac can be difficult at times when professors use Microsoft Word. After buying this product, I no longer have to stress out about compatibility issues. This version of Microsoft Excel does not have the Analysis Toolpak, which is a necessity for some statistics classes.
I would recommend this to a friend georgealex
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A must have for anyone needing an effective email brouser.
I would recommend this to a friend- Pros mentioned:Ease of use
Office 365 Home, good software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Office 365 Home, easy to install and user friendly!
I would recommend this to a friend Microsoft 365 Office
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and price considering family members that are in college.
I would recommend this to a friendSlow to start but after updates got faster
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow to start but after updates got faster. Like the updates as I was using Office 2011 before
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price through Best Buy I don't like having to be forced to use the cloud all the time but the program is fine and works mostly as it should
No, I would not recommend this to a friendJanet
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Updating to Microsoft 365 Family a good move for me to use in my small office.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Henrietta,
We appreciate your review. We're glad to hear that Microsoft 365 Family is a good option for your small office.
Have a great one,
Nelson
Microsoft Customer Care