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Customer reviews

Rating 4.5 out of 5 stars with 11184 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 251 Showing 5,001-5,020 of 11,184 reviews
  • Rated 5 out of 5 stars

    microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Family is a great package to have at home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lost code

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my redeem code to this card can you resend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS Office has worked well on my computer, and I am glad they have the online capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working out for myself and my lovely wife I still haven’t used it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secure

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really secure!! I really like it!!! Just is pricy!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good platform

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works much better than my outlook 2016. Ribbon area has been made simpler.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm still familiarizing myself with the laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good for this laptop. A birthday gift for myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this product for a new 13" Dell laptop I purchased.This was a great purchase because besides installing on the new laptop, I was also able to upgrade my 2010 MS Office Suite I had on my desktop computer. In adddition I can still use it on three additional devices. Great deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    especially if you have multiple users at home, such as students. It also comes with storage that each account cannuse separately. I immediately cancelled two ither storage services i was already oaying a monthly fee on. Instant savings!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review. We're happy to hear that the 1TB of OneDrive cloud storage is already paying for itself. We love hearing from users that are taking advantage of all the perks of Office 365 Home.

      Have a great day,

      Nelson
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Jazz to me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once getting to know the system, enjoying it very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice for larger familys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now it doesn't matter which tablet, laptop, or desktop I work on my files can be accessed and worked on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 for Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a renewal subscription. Geek squad assisted with install and I had great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be the price when purchasing a laptop! Best Buy has the best prices and customer service around!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Virus pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will be installing shortly but no further review needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office works like I exepected, the cost is reasonable considering I can use on other tablets and computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for all business needs and personal office works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft did it again! Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the coverage of being able to use this software on other gadgets. This is a enormous plus for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from old MS7 so much improved capabilities

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're happy to hear you are enjoying the updated features and functionality of your new Microsoft 365 Family subscription! It's our most advanced and optimized toolset yet, and we're thrilled you've found it to be the perfect addition to your workspace. We're glad it was a good investment for you! Thank you for sharing your feedback. We appreciate it.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    it's MS Office with all its accoutrements.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else is there to say? It has all the components one requires.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    made in USA

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always chose to buy products, including software, made in America

    I would recommend this to a friend