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Customer reviews

Rating 4.5 out of 5 stars with 11186 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 256 Showing 5,101-5,120 of 11,186 reviews
  • Rated 4 out of 5 stars

    Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used the program yet! Will be learning in May

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We're very excited to have you on the team, Cheryl! Check out some great resources from our Support page to help you with your education: https://support.microsoft.com/en-us/microsoft-365

      Tom
      Microsoft Office Team Microsoft

  • Rated 4 out of 5 stars

    A requirement for business; not perfect with Macs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's hard to get away from Office products in the business world. And, it's annoying that the software has moved to an expensive annual subscription. However, it's a necessary evil for now. The Mac office version is OK. It gets the job done. I've found there are a few glitches, particularly with Outlook and PowerPoint, that don't make it 100% functional. And, I've read that these are uniquely Mac problems. Not to mention that Microsoft is often delayed in updating its software to match the newest iOS. So, if you're rolling over to a whole new Mac OS, I'd wait a few months to give Microsoft a chance to catch up. Otherwise, you may run into some serious glitches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to be able to have product load on many computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All upgraded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to get all home devices and computers upgraded to the same version of the same applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for families

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a much needed tool for anyone with a computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    adequate for my use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    will allow me to continue my small business. I need the programs to be able to provide documents for my customers. It will allow me to spell check and save templates which will save time. I am familiar with this program from past but it is better than previous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multiple users

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for home or small business. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfectopic for College

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this in order to complete assignments, and I got it for a good price with a computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Digital is always better!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My digital download came very quickly and works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full Office sweet for up to 5 devices. My oldest son is away at college and this is perfect for him as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well as expected, had trouble installing on second computer, should have a spam filter in outlook

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Familiar Microsoft office product gets the job don

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Microsoft Office user through many versions and this one performs at a high level for the simple Word, Excel and Publisher functions I need it to. After a quick learning curve on the new features and look, it's business as usual. No issues so far, doing what I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Read my question

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not know how to access the product. Please advise

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft's software-as-a-service is served at a reasonable price for Office 365, giving you the latest and greatest and allowing you to share with your family.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    More for your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very frustrating these days buying a laptop or a Mac and not having any programs included. With this I was able to put Microsoft office on all my laptops without a worry! And the price was even better! Beyond reasonable !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft office

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Microsoft office religiously for personal and business uses. The fact that my latest office software was no longer updating is a little frustrating, but I do like how this package came with online access as well as cloud storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought buying the software would be better but so far so good. Love the automatic updates

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few issues with new format and adapting my habits to the formatting, learning to navigate the programs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The company always has good people and products.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything and everybody is always ready to serve what I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    360 Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the whole family! Thanks Best Buy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jon,

      We appreciate your review. We're glad to hear that Microsoft 365 Family is working well for your whole family.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft