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Customer reviews

Rating 4.5 out of 5 stars with 11191 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 259 Showing 5,161-5,180 of 11,191 reviews
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great value for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am highly satisfied with this product. I have used every version of MicroSoft Office. Overall, it has been a great experience. It is compatible with so many products. I have recently started going back to university and I am able to complete all of my coursework in a timely manner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Best Office Software Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This office suite with its upgrades is exceptional. Deserves 5 stars were it not for the annual fees.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product, not sure about the outlook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still has to work on setting up outlook. Will see if there is an online support or something similar

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Family is perfect for laptop families.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jake,

      Thanks for taking the time to recommend 365 Family to folks who are using multiple devices!

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this bundle where we can share with our family

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Heather,

      We appreciate your review. We're glad to hear that you are taking advantage of subscription sharing.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product. Allowed support for Family and others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 is a great way to get Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like being able to use it on my Mac, PC, iPad, and my wife's Surface. Love having Office tools.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, not sure I like the pricing structure though.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like having access to all the programs even though it is for only a year. I bought the 5 programs because I need it for two, but I gave the others to my family members. I thought the price was ok for what I got, and Best Buy gave me a good deal on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    more control from best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More control buying from best buy as opposed to buying online that makes you auto-renew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great on all devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows easy access to files on all your devices Easy to work in any location

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been exactly what I need to use to do my spreadsheets, graphs, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a lot like office 7 and easy for me to adjust to. Like that it has good templates

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little hard to get it to work but it finally did

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office 365 purchase at Best Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased Office 365 program at Best Buy and turned out to be quite an investment. I would fully recommend this program as it is easy to operate and works flawlessly for us.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult to access.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perhaps I need help setting this up, but so far it is difficult to access and use. One thing I don't like is that I like to save on my computer or flash drive, but it insists on saving to OneDrive. I'm used to my previous Word program. Maybe I'll like it later.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Not what I thought I was getting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I was getting Office 365 that could be shared with 6 people all who would have their own account. What I got was 1 Office 365 account that could be shared across 6 devices. Meaning if I wanted to share it with other family members, they would all have to use the same username and password and all of our stuff would be housed in the same place. I should have purchased the single user that was cheaper. Live and learn Office 365 is a wonderful product. Just not happy with the 'sharing' system. I would and have recommended office 365, I would not recommend getting more expensive one to share unless a person worked on multiple devices regularly. Just not worth it in my opinion.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love the all in one pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was helpful in picking out the all in one desk top. Their knowledge was what I needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    SO...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use half the apps in this so i'm paying for things i really dont need and it's not cheap either not to mention it expires after 15 months and if you don't renew at the over priced price your locked out of use for 90% of it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a worthwhile investment, I use it in my lap top and on my mobile phone

    I would recommend this to a friend