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Customer reviews

Rating 4.5 out of 5 stars with 11191 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 279 Showing 5,561-5,580 of 11,191 reviews
  • Rated 4 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a family or big groups with multiple laptops/computers.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best office suite

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value to keep up to date with office software. I use this for my small home business and found it to be excellent software and industry standard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the different things this programs has to offer

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great program

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that Microsoft 365 is the best program for word processing, spreadsheet and powerpoint program that you can buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yes very good for school I ready needed something like this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Sauce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, I really like the cloud drive, so I can access anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to upload on my computer and laptop. I love how o can save things online under my user id plus the actual computer. I even received an emails on how to enhance using Microsoft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is very good viruses protection. First time user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does what I want it to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Downloading is a necessity for me, and I can do it now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Last holdout

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I was the last person to get on board with the 365. I only wish I had made the switch much sooner. This makes my life so much easier when going between computer and phone, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good features, work very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am very pleased with this product, i have only been using Word and OneNote. i LOVE OneNote!! very cool for keeping yourself organized and on top of things. well done!

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 4 out of 5 stars

    Best deal for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's hard to adapt to the new subscription rather than getting a DVD. With the advent the cloud, multiple computers and the need to keep everything up to date, buying Office software this way is a good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Toshiba laptop is great and the staff were ter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Toshiba laptop is great and the staff were terrific

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a big fan!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with the new computer and started to use it and it was "painful" to use. Not only did it not look like any other MS suite of software I had use. Not only that, it was physically painful for me to concentrate on for more than 30 minutes at a time because of its display characteristics. I will go back to using Apache Open Office and eat the $100/yr. for my computers. MS is no longer an option for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    love the ease of keeping current on office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download and easy to use. Great to be able to keep updated on most up to date version. Have always bought office cds and now will always stick with office 365.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good s/w for iMac & WinPC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed on iMac and WinPC. Required long download. Works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I prefer the "old-school" software with a one time purchase, I have to say that this allows you to keep updated with all of the new features that office has to offer. Installation was very simple.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disgusted with clouds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm disappointed with my purchase. Yes I do need office, but the setup is very weird as a cloud based product. Where's the training classes for this expensive suite? I'm unhappy about trying to locate apps and the platform asks for business or school, that's irritating. Family is misleading, can my 80 year old relative use it...just stop trying to charge more & more for typing, chatting & video meetings.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this program and it was exactly what we needed. The setup was a little confusing especially since I am not very savvy with this things that I ended clicking on a link that take you to a phone number that is definitely not a credible site. The 1-800 # rings and the person who answered has a strong ME accent. I could hear a TV playing in the background and doubted about who I was talking to immediately. As soon as he requested to have remote access to my computer, I hung up on him. He tried calling me back and asked to let him help me but I knew it was a scammer. Later I found the correct link to set up the program and is working well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for letting us know about your experience here. We care about your business and we want you to have a satisfactory experience with our products. Just so you know, our Customer Support Team does sometimes need to remotely access your computer to help you resolve issues. That's not uncommon but we totally understand why that might make someone uneasy. In the future, know that if you contact us through the Microsoft Support site, you're in good hands.

      We hope that helps and let us know if you need anything.

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Ms word

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great its been 2 months i purchased it so far its going well im ablw to submit my assignment using ms word and ms excel

    I would recommend this to a friend