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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11139 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 11,139 reviews
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked extremely well for my families needs. We are able to get work done quickly and professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Best Buy for the $$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family package best bang for your money. I have been able to upload on at least 3 of my computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family Wisdom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints. My family really needed Microsoft in their computers. Fortunely, it was easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Microsoft additions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy i purchased this. The programs work very well. Easy to add to your laptop or PC .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our family. Enough to share on all of our devices. Best purchase for an entire family.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Our family plan this is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up it was recommended for the products that we have so many useful features in one package

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing pack. It worked perfectly for me, my wife and daughter.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    A necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I expected from Microsoft Office. The option to add it to multiple computers and tablets is helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Software

    Rated 5 out of 5 stars

    Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office for five computers is what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and has great features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Office 365 Home to replace a very old version of Office. The installation was very easy and I installed it on the two computers I use. The suite of apps has numerous features and is a great improvement over the old version. The tutoring videos and script from Microsoft have been helpful, and I appreciate the automatic updates.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it every year! Automatically updates to the newest version of the software. Worth it for 6 users...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product very easy to work with also great that can be share with family and great value

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Good price and easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software is great for me as I type many reports. It was very easy to install and I can even put it on 5 more computers. Really nice!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty much have you boxed in after the 1st year

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to keep using microsoft elements they pretty much have you boxed in (pun intended) after the first as apparently some of your saved information with not open or isn't accessible if you don't eventually renew. We went about a month over the "expiration" period before growing tired of the reminders. Not really clear why this basic office suite technology needs to be updated EVERY year, seems like a simple money grab by Microsoft and yet another example of "this isn't how it used to be." Also doesn't make sense that the automatic renewal reminders don't offer you the geek squad member discount right up front since it is all in the system and on your account. Another reason why we let the "expiration" go for a while to allow some Best Buy reward points to kick in and be utilized.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    MS

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. I love it. Thank yo very much. the Microsoft office is a good program

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy you love it! When it comes to equipping your modern workspace with the tools you need to get the job done right, you can do no better than to pair with your new Microsoft 365 Family subscription. We're thrilled you have been enjoying your time with it. Thank you for sharing your experience! We appreciate your insight, and are glad you are pleased with your purchase.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    It's Office...and cloud storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This package includes Publisher and Access along with the core Word, Excel, and PowerPoint. These latter three can also be downloaded on your phone or tablet, but they don't always play nice with my android. Publisher 2013 has some new features **text effects** being my favorite. Some advanced options working with pictures in Word, Publisher, and PowerPoint are different, which have proven both better and worse depending on the project. The biggest plus for this package over a permanant install is you can download it on 5 pcs and you get a terabite of cloud storage for each (up to 5) Microsoft account you link to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREATEST PRODUCT OF ALL TIME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST MONEY I EVER SPENT!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Life easier with MS 365

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to write several documents as well as a resume. I needed to renew my subscription with MS 365. The initial process was easy. When completed I was able to give family info in order for them to be added on to the account. The whole process took a few minutes. I like using word to create really great documents with photos, graphs etc. Also, the other features like photo editing, Excel etc.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Fenton,

      We're happy to hear you are enjoying your experience with your new Microsoft 365 Family subscription! No matter your use, we've designed your new software to help our users achieve any goal they set out to accomplish. We're thrilled you have found it to suit your needs, and have had an easy setup process along the way! Thank you for taking a few minutes to share your thoughts with us, we appreciate your feedback.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great package for great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can be used on up to 6 devices, PCs or cell phones. Comes with 7 different programs. Easy to download

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    An excellent value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As much as I hate subcriptions for software, this one is a great value. Not only do you get all the Microsoft Office software, Word, Excel, PowerPoint, and Outlook, you also get 1TB of OneDrive storage and you can use that as a backup for your computer. But you also can install Office on up to 5 of your devices, and you can share the subscription with 6 other people and they get all the same benefits. It really is worth it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Joseph,

      Thanks for sharing your thoughts. We're so glad you're enjoying the features of Microsoft 365 Family and have found it to be a great value. We hope it continues to meet your needs!

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft