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Customer reviews

Rating 4.5 out of 5 stars with 11139 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 11,139 reviews
  • Pros mentioned:
    Performance, Software

    Rated 4 out of 5 stars

    Software for Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my whole experience buying Apple for the first time has been great. I was able to load all the software myself and it worked!

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 4 out of 5 stars

    Yes. But

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice features. But difficult to customize the layout.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft 365 family is an excellent product.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have renewed my Microsoft 365 (family) twice. It's a fantastic product, particularly, it's a great tool for my sons in college.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Use on PC, iPhone and iPad. Other family members use same subscription.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Greg,

      It sounds like your family is really connecting well with the Microsoft 365 Family subscription. We're glad that you're finding great value in it!

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft Office better than ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - SUPER easy to load - New features are well done - Love having a subscription that will automatically offer the newest version.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    365

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    made my computers and devices work well...............

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Easy to install in the newer computers I have. Must get if you need. To write papers or books.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for everything you get. Especially with the family plan.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Essential

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much a great buy for all my office needs, and personal needs

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful software, great value, works well with my new laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew when I bought my laptop, I wanted to add Microsoft 365. I like and want to use Word and Excel. The family version was an excellent choice as there are multiple electronic devices that can use this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft Office package you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to access Desktop Word. So this is exactly what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Software

    Rated 5 out of 5 stars

    Great software package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a complete package of Microsoft Office software that meets my needs and can be used on up to 5 different machines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 365 Family was exactly as described and was precisely what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great Concept

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great concept and will help you stay up to date with updates without the hassle of having to buy another one. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Additional gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this purchase with a computer for my daughter.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Problematic...and not expected

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had serious issues with installing Microsoft 365 in my new MacBook. Needed Microsoft support to correct it. Took 5 hours. Geak Squad could not fix it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 comes in handy across all my families devices. The kids now can do their projects and homework. Would recommend it to families.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Really like this software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is easy to use and reasonably priced. We have three systems at the home and we have all enjoyed the system.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Software

    Rated 4 out of 5 stars

    Never imagined I'd be ok with a MSFT product.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never imagined that one day I would be happy buying a Microsoft software. Back in the mid-80's I cursed Microsoft every day when my office Windows machine crashed daily and wasted me so much time. Even Words and Excel were not as good as other word processors and 123.... Windows, Office Suite nowadays are acceptable to use compared with those early days. I, however, initially resist the whole concept of paying annual fees for Microsoft 365. But I finally turned around when I realize I can drop by Dropbox account and use the One Drive for what I need. The Microsoft Money is still useless but the Stock price (15 minute delay) and stock price history (only available for beta channel) alone saved me a lot of troubles too. They are still a lot of things to complain about but so far I found peace with Microsoft. There is a reason their stock is doing very well.

    I would recommend this to a friend