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Customer reviews

Rating 4.5 out of 5 stars with 11139 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 11,139 reviews
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great Experience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value and easy to use. Highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Software
    Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    always up to date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always up to date. not crazy about subscription but it is the way software is going

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy ti instalo love it. I Installed in all computers

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    This product is awesome at a great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a family and quick to install Awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great plan, I was able to use this program to graduate from college math courses. Power point and Excel are so easy to work. Best Buy staff great and so helpful every time I need help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for use with our new Mac. Easy installation and happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft is it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tried another application and found it didn't give me all the options Microsoft 365 did. Glad I came back and can use all my programs with ease again.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    MamaLu

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I like that I can share it with my family and use it on both my computers.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Need to have it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and it gives us the ability to put it on all of devices, mac and pc. 5 of each.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was excellent and knowledgeable to the point they guided us to a better option of computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use and can be shared with the family.we can have up to date products every year without problems. Very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family installation made easy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate I spoke to in the store was very knowledgeable and answer all my questions. The email follow up that Best Buy sent out with a video link was very helpful too. The installation was easy thanks to the great help. Glad we purchased the program at Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for multi comp homes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 works well for our home. We have 3 laptops and being able to jump on any one of them and have my work follow me is a huge ease of use for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to activate. Includes many excellent features and makes tasks easier to accomplish.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bob

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I this program at work and I was not very good at it, Having it at home make life a little better and work less stressful

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to have the latest version at all times...great features in this one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have use Microsoft Office for years! I’m on a trip and needed it in my new computer! Went to Best Buy and I’m always greeted by a nice, knowledgeable sales person! It was easy to download and works like a charm!!❤️

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're happy to have you as a long-time user, and are excited to be your go-to solution! Your new Microsoft 365 Family subscription features the latest version of our most-loved applications, and we're thrilled you've found it to host the reliable functionality you were looking for. Thank you for sharing your experience! We appreciate it, and are glad you're pleased with your purchase.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Not really “family” more multi device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the application itself. The only thing I don’t like, is that even though this is a family plan, each person has to register with the purchaser’s credentials. That’s not right

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Just What You'd Expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to buy a new MS office suite for 2 computers. Easy to install. Features are what you'd expect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product easy to install easy to use It's an excellent program and has many great feature

    I would recommend this to a friend