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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11214 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 11,214 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft office teview

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, I like the way Microsoft office integrates with my work programs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for multi comp homes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 works well for our home. We have 3 laptops and being able to jump on any one of them and have my work follow me is a huge ease of use for me.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    None better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Office Suite going back to versions 1.0 of Word and Excel, so over 20 years. I stopped when I retired and tried Open Office. At first I like OO but then experienced frequent crashes on its spreadsheet program then had a database crash. I was only able to recover the database by having a OO programmer surgically repair it. So I decided that MS Office is a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great suggestion by sales person. We have several computers that all needed MS365.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft family subscription

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use , very helpful for my job and my personal projects. Very pleased with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use and can be shared with the family.we can have up to date products every year without problems. Very easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MS Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Microsoft Office, so no surprises or unmet expectations on the product itself, however... the three extra months of subscription we thought we were getting, we will not because of the fine print. We relied on the Best Buy employee's word that we would get 3 months extra subscription without actually reading the card. Also, it took a while (weeks) to figure out how to get this new subscription to override our old academic licenses, which was the whole reason that we bought it in the first place. I appreciate the complete lack of excess resources used in the product's physical packaging, however some actual installation instructions of value would have been appreciated.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 4 out of 5 stars

    Nice to have the support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good program for keeping your computer up to date with the latest software

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sharing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having trouble with the sharing benefit. Couldn't complete the sharing process with my family members.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    I like it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to install and setup and works well. I would recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besto office option Good stirage and app 100% recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    family office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT PURCHASE I allways trust on BestBuy for my technology purchases

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that you can pay one price and put it on several devices.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Software
    Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    Office software as it should be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft has done a good updating the software for today's user. I like that I can use it across all my devices including apple products. I wish it wasn't a yearly subscription but a lot of software is going on that direction these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent review is cumbersome. Too many characters required.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Family 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this product on my HP Envy before the lighting struck. There have been some upgrades I need to get used to. Some of the features of the older product needs to be brought back.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It’s a must have on the computer came along great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a must have on the computer came along great with the package that I got from Best Buy and I’m sure that if you buy a computer from Best Buy you should also install Microsoft word or anything you need school office the product is so awesome I’m Best Buy has the best prices

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and working great. Many choices to use. Great deal

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    College must

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great with my college classes and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great softward

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to upload. Works well on all devices (computer, tablet, phone).

    I would recommend this to a friend