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Customer reviews

Rating 4.5 out of 5 stars with 11139 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 11,139 reviews
  • Rated 5 out of 5 stars

    MS Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Great value for a sharable license with the family.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Family Savings

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Microsoft purchase for a family and you save!We each get our own account. It was was easy to install and you can access your documents online from other devices.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility
    Cons mentioned:
    Outlook

    Rated 3 out of 5 stars

    Convenience is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To have the same product over all 5 computers at work instead of different versions on each on is probably the only real benefit here. Outlook is having problems with windows 10, which is ridiculous, and excel has a weird lag to it when you switch cells. I think they were going for a style there but it just comes off as sluggish. FAIL Microsoft.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 4 out of 5 stars

    GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRICE WHEN I PURCHASED IN MY BUNDLE PACKAGE. I CAN USE ON MULTIPLE COMPUTERS AT NO EXTRA COST

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great to have, and I will surely recommend everyone to get this affordable Microsoft 365 for all your systems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Family 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this product on my HP Envy before the lighting struck. There have been some upgrades I need to get used to. Some of the features of the older product needs to be brought back.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Comes with a big plus.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It comes with 1TB free of OneDrive on the cloud storage. I was paying $100 for less.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Everything is going to Monthly Payments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 users for one monthly fee. Not bad, I use all 5 so its worth it. Always up to date.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It's Office.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Microsoft products since 3.1. If you've never used Office 365, there will be a bit of a learning curve, but nothing you won't figure out. Meaning, it's different, but not terribly complicated. I'm not too excited about the yearly renewal...but as technology moves forward, you have to adjust.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We love hearing from long time fans. We're glad you had an easy time learning Microsoft 365.

      Have a great day,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Latest version of Office and 1TB of storage!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using Office products for the entire family. Each of us can access the latest version of Office products and have 1TB of cloud storage. It have been great for the kids in school and for the added storage with SSD drives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    M$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Purchase was a breeze and installation as well. It does what it should do and highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bought just for desktop OneNote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OneNote is the MVP! I love this Suite. I barely use the others but OneNote is everything! I use it for work life and home life. No more dozens of spiral notebooks laying around :D

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MS Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Microsoft Office, so no surprises or unmet expectations on the product itself, however... the three extra months of subscription we thought we were getting, we will not because of the fine print. We relied on the Best Buy employee's word that we would get 3 months extra subscription without actually reading the card. Also, it took a while (weeks) to figure out how to get this new subscription to override our old academic licenses, which was the whole reason that we bought it in the first place. I appreciate the complete lack of excess resources used in the product's physical packaging, however some actual installation instructions of value would have been appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Up and running in no time. Even got Outlook email to work with my gmail account.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to install in other devices, great discount

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Software

    Rated 4 out of 5 stars

    Easy to use... mostly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use... mostly. I bought a subscription for 1 PC then needed to add additional PCs. I had to use a different e-mail and pay for a completely new subscription despite having 10 months left on my other one. I like the cloud storage and the programs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent product !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to share and set it up this product ! My family and myself are using it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Seno

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems using the Microsoft Family 365 subscription. It has worked seamlessly for me and my kids with no concerns

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft 365 go to!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless in connecting the other users and ohh my the speed is top notch!!!! it saved us from buying single-user licenses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IT"S THE BEST!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It great having everything in one place. Makes my life easier!

    I would recommend this to a friend