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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11215 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 11,215 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MS Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Debated on purchasing the program for only one device, but the cost was a litle more than the 1 - year subsciption and the fact that the version will probably change in a year or two. Great value considering that it cover five devices for 1 year and user friend. It took me just minutes to install. I would recommend it to other without a second thought.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    I like the product, but a 1 year subscription?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product. It may be a little overkill for what I need. What does the 1 year subscription mean? I wasn't aware that it had a time limit when I bought it. The salesman never informed me that I would have to do something after a year. What's that all about?? I paid a pretty-penny for my new computer set-up. I don't really want to shell out more money again next year.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it can be used on multiple computers and streamlined

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for two computers and a tablet. I have installed it on one and do not know how to use it on other devises. I personally would not buy again, just for the fact you have to pay to renew every year. Next time i will pay a bit more and then decide if i need them on all my devises.. It is an outstanding product though! Love all the features you get!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product from Microsoft. Easy download and setup. Nice new features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft is horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the program itself but direct customer service is horrible. Only on their website

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft 365: a must-have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft package Is always a warranty of success!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay Updated with Technical Support Assist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased every year to maintain a fresh product with latest features and updates. Any issues I’ve encountered, Tech Support has been helpful, takes the time to work problem through to resolution. Be sure to register product when purchased with Microsoft Sign-On and Password. I like One Call for issue resolution!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy ti instalo love it. I Installed in all computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy made it easy to upgrade license

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    M365 is essential to our work and home needs. We needed to upgrade from Personal to Family M365 license so that each family member had their own copy of Office on their devices. I did not want to lose the $ spent already on the Personal license. The store recommended I call the 800 number -- I called BB and they refunded me the pro-rated amount for Personal so I can buy the more expensive Family license while I was at the store. Though odd, this process was super easy and the 800 service tech was GREAT!

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Best Office App Offer outside of Academia Access

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those with a large number number of household computers, this is the best deal around for Office 365 outside of an academia software license. Not only does it provide access to the full Microsoft suite, it provides upgrades to the most current version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase everyone in the family loves using this on their computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Worth every penny. I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Nice to use across many devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to be able to use this on other computers and devices. It seems like we replace computers too often, so this is a nice to have in those situations. Also it is nice to have up to date software all of the time as opposed to some computers running 10 year old software.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Code

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this so that I could use Microsoft Office on my MacBook and be able to let a family member have access to Microsoft Office on their desktop. Worked well with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    365 family product is a good too for serious student , business men and the cooperate society. Installation is pretty easy and straightforward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Up and running in no time. Even got Outlook email to work with my gmail account.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy at a good price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product that has everything I need to run my business!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office made easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Online purchase, downloaded easily, easy to add other users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ………………………………………………………………………………………,……………………………………..

    I would recommend this to a friend