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Customer reviews

Rating 4.5 out of 5 stars with 11139 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 11,139 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed, was delivered relatively quickly digitally. Easy to install and I was using the Word program right away.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great bundle deal.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received in a bundle deal! Very convenient for myself and daughter who doesn't live with me and we have multiple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    365 ya bish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is an excellent service if you're not totally tech-savvy and you don't know everything about computers it's great with giving you apps to use and helping you with your app making developing anything to do with a computer that's what you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service and products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad and the Best Buy Team Tech and sales folks in store - The service was white glove! The team helped identify the challenge and offered ideal products to correct the challenges presented.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Family is a great investment. It provided piece of mind and protection when using our computers at home or out of office.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy set up.convenient use and user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman asked if we needed Office that the computer we were purchasing wouldn't have it on there. So glad he mentioned it! This particular one we purchased is good for 5 computers/ devices so that is a plus! We have that many that need it installed or updated! We can't live without it in our profession so it was a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Performance

    Rated 5 out of 5 stars

    Need this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't buy a mac without buying this too. Works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great office family plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to install the office program and I added more people to the family plan at no additional cost.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software was very easy to install. I would recommend this software for all your computer needs.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    MS 365 for family

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price I paid for it. It's a 12-month subscription for up to 6 people, can't beat that unless you're one of the 6 and didn't have to pay for it...... LOL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing ever!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 1tb per person and the ability to have the Office family of programs available on all devices. And I will always be current!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Required for the computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, step by step instructions. Reasonably priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cindym

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft package is an added plus, along with the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    365 Microsoft word

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for the price. And if your kids are in school, I need Microsoft word and other things for school, business and finance.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues during installation and it seems to be working just as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Grateful

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Item was the best because I am a college student and it help me with my schoolwork so I am tremendously grateful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice bundle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software bundle. Mainly use Word and Excel.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Best Office App Offer outside of Academia Access

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those with a large number number of household computers, this is the best deal around for Office 365 outside of an academia software license. Not only does it provide access to the full Microsoft suite, it provides upgrades to the most current version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365-GUAM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always be a customer of Microsoft for over 30 plus years and so far I have not had a major issue.

    I would recommend this to a friend