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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11144 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 11,144 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    365 Family!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software it's a must have in your daily tasks!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Family 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent!!!!!!!! Recommended. Is for all of family. Excelent!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    KTP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to use, and easy to share with my family!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who doesn’t love Microsoft 365? Great for multple devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price, able to put on all home/school devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Do love 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very thankful - very easy to use. I don't have need for all six at the moment but I'm pretty sure I will.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great savings for my wife and me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially had microsoft 365 family insalled on my wife's laptop by the Geeks. They are great. I then took my desk top in to the geeks to installed the software on my computer. I am very happy with the update.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are many who think that it's better to just buy Office 2013, but if you have a family, the benefit of having 1TB cloud storage for each user for a year along with 60 minutes Skype calling each month is worth it. If you're going to utilize all the features of Office 365, it's a no-brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and very user friendly- love being able to add family members. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    finally get my computer back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this on my computer for awhile. My wife is always taking my computer to use it and so is my son for his school work. I finally broke down and bought to install on their computers. I now have my own computer back! They love having it on their own computer and don't have to use mine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service representative offered suggestions for ease of download. Very helpful. No problem installing on computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why are you looking at reviews for this?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Microsoft Word. Not sure what else to say about it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, makes it easy to transfer information from old computer to new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365, solid office apps

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 renewed easily after logging into my Microsoft account and entering the product key. Word, Excel, Outlook, Powerpoint, Publisher, Access and OneNote all activated and work as they should.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    MS 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has worked really well for us. We have it on our computers in our home. We had purchased two new ones and could put this on the others also. It's been great!

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    A Great Office Suite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good suite of programs. Fortunately they haven't changed a lot, so I'm starting to get back in the groove.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Can’t beat it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say you can’t beat windows! I definitely like desktop over cloud versions though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Work from home.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone needs this if they don't already have it. With working from home this helps a lot. I'm able to do my job as if I'm actually in the office. So yeah, good buy as far as I'm concerned.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We couldn't agree more! We're very happy to know that Microsoft 365 is helping you meet your goals while working from home.

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Great value! Microsoft Office still the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is the total package, you always have the updated version of each office application and each user gets 1 tb of onedrive cloud storage

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the whole family, easy to install and use.

    I would recommend this to a friend