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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11144 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 11,144 reviews
  • Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    Product to get everything done

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that I can have all these benefits on my phone if need be. Microsoft 365 offers everything I need to get the job done at home or on the go! Only downside is the yearly subscription!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for whole family. Staying track on being productive and sharing storages across family devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office download for family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Downloaded to one laptop and planning to download to 2 additional family laptops. Working well so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this when I got my new computer and thought maybe the family members needed and up grade .

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    MS365 Family great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I needed to add Microsoft 365 to a new computer that I just bought and this purchase help me save some money.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole family uses office so this really comes in handy for all our devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install and provides protection for our whole family of devices. Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product for use with the entire family! No other way to put it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effective Communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most important is that my family member can now use thier PC to communicate with me.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Go for it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good deal for folks with multiple devices! Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility
    Cons mentioned:
    Subscription

    Rated 3 out of 5 stars

    A necessary evil

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am trying to stay bi-lingual so wanted to get the Microsoft suite on my mac. Bought the version for 5 computers and have been able to install on both my PC and my MAC. I don't like that I have to buy and renew every year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well for Apple users.!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having an updated Microsoft office is great although there is a learning curve but so far fairly easy to navigate. Would recommend for Apple users that had a history of work computers (not Apple).

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      That's a great point! We pride ourselves on creating software for all, and design our products to be accessible and functional; no matter your experience level. We're happy to hear you have enjoyed your time, and have found the system easy to navigate. We appreciate you sharing your thoughts with us!

      Best,
      Brad - Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Best is you have a family

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is prefect for the family. We were able to put restrictions on our children computers

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    It is easier going with the OFFICE 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this on my IPHONE, MAC, and IPAD and it works flawlessly. Office on MAC is amazing. If you need to edit your MS DOCS on multiple platforms this is the way to go! Not to mention, any updates/upgrades to Office are automatically done!!! You will always have the updated version.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    great add on

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're buying a laptop and accessories, adding this was also a great deal. They also dropped the price and it could be used on up to 6 different devices. Great for work, students, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    All MS Office products for everyone in the Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use MS office for each member of our family. This is a significant saving on the annual subscription price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Graduation gifts for grandchildren

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worry free care for our grand children’s laptops For the first year in college

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Word and Excel.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still have 2 computers that needs it downloaded on. It will be a while before I can access them. I will call when I can get it done. I still have a lot to learn about Microsoft 365.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Subscription at half the price...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I purchased it with the all-in-one computer bundle. I was able to get the same subscription for half the price on the first year. $49.99. Now, I'm able to share with my entire household.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Software

    Rated 5 out of 5 stars

    Family MS Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had reservations about the MS Office suite per subscription. However, I would have to say 6 months into it. It is a good deal. In that you acquire the updates. You also get space online to place files. In this package I acquired you can put it on difference devices that are yours / family. I have on my laptop, wife laptop, cell and iPads. I am adjusting since I am used to buying as opposed to subscription. I am not used to paying yearly. However, I have the assurance I get all the new updates without issue without having to buy software / or buy an upgrade.

    I would recommend this to a friend